What are the responsibilities and job description for the Office Admin position at CEC Turf & Tractor?
Responsibilities
- Respond to emails and ensure the office is always ready for customers, vendors, or dealer representatives.
- Coordinating office activities and operations to secure efficiency and compliance to company policies.
- Create and update records and databases with personnel, financial and other data.
- Assist colleagues when necessary.
- Assist Accounting Manager with any data collection or record keeping needs.
- Complete daily end-of-day checkouts; reconcile till reports to cash, check, and credit card payments collected, identify any discrepancies and find solutions, and prepare the daily bank deposit.
- Reconcile daily bank transaction records to previous day’s deposits and payments.
- Submit customer finance applications for approval through the appropriate dealer financing programs.
- Prepare deal folders in accordance with provided instruction.
- Record and complete internal repair orders for processing in relation to unit set-ups and major unit sales.
- Prepare major unit sale seals for pick-up or delivery including finalizing repair orders, collecting operator manuals, and providing any warranty paperwork that is necessary.
- Register major units purchased by customers one deal is complete.
- File away any received unit manuals or completed and registered sales deals.
Qualifications
- Excellent leadership, time management and organizational skills.
- Experience as an office assistant, office administrator or in another relevant position.
- Outstanding abilities to communicate in person, in writing and over the phone.
- Familiarity with common procedures and basic account principles used in the office.
- Knowledge of Microsoft Office and other office management tools and applications.
- High school diploma or equivalent is preferred.