What are the responsibilities and job description for the Account Coordinator position at CE Print + Promo?
We are seeking a detail-oriented and customer-focused Account Coordinator to support our sales and production teams in delivering exceptional printing solutions. This role serves as a key connection between clients, sales representatives, and internal departments, ensuring projects are managed accurately, efficiently, and on schedule.
About us
CE Print Promo is a privately owned commercial printer based in Des Moines, Iowa who recently partnered with a successful printer operating in the Twin Cities area for over 100 years. Together, with over 175-years in the industry, we are teaming up to broaden our reach and continue to provide exceptional service and innovative solutions to the Twin Cities market and beyond.
Key Responsibilities
- Serve as the primary point of contact for assigned client projects, supporting the sales team while building and maintaining strong client relationships
- Support the sales team by coordinating client communications, project updates, and order-related inquiries
- Collaborate with production, prepress, and logistics team to ensure timely and accurate order fulfillment
- Track and manage sales orders, follow up on outstanding issues, and resolve client concerns promptly
- Coordinate multiple projects simultaneously with accuracy and attention to detail
- Manage competing priorities and adjust effectively in a fast-paced production environment
- Maintain clear and professional communication with clients and cross-functional teams throughout the project lifecycle
- Maintain documentation, reports, and schedules to ensure smooth project execution
Qualifications
- 1 years of experience in customer service, project coordination, account management, sales support, or a related role
- Strong organizational skills with exceptional attention to detail
- Excellent verbal and written communication skills
- Ability to manage multiple projects and deadlines simultaneously
- Customer-focused mindset with strong problem-solving abilities
- Proficiency in Microsoft Office Suite, including Outlook, Excel, and Word
- Ability to work independently while collaborating effectively with cross-functional teams
- Experience with CRM, ERP, or order management systems is a plus
- Previous experience in printing or manufacturing is a plus
If you enjoy building strong customer relationships, coordinating multiple projects, and working in a collaborative, fast-paced environment, we'd love to hear from you. Join our team and play an important role in delivering high-quality printing solutions while growing your career in a supportive and customer-focused organization.
Pay: $24.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $24 - $26