Legal Operations Manager

Legal Operations Manager

Confidential Law Firm
Reports To: Managing Partner
Location: Lexington, KY

About the Opportunity

A growing law firm is seeking an experienced Legal Operations Manager to oversee and optimize the firm’s day-to-day legal operations.

This role is for someone who understands how a law firm really runs from managing case lifecycles and deadlines to ensuring systems, calendars, and filings are executed with precision. You’ll be the operational backbone of the firm, ensuring attorneys and staff stay accountable, organized, and efficient.

If you thrive on structure, live by deadlines, and know how to bring order and performance discipline to a legal team, this role offers the chance to take ownership and make an immediate impact.

Key Responsibilities

Operational Oversight

• Manage the day-to-day operational flow of the firm, ensuring all cases, tasks, and filings are moving on schedule and within established procedures.
• Build, document, and enforce workflows across all case stages from intake through demand, litigation, and resolution.
• Identify bottlenecks and implement solutions that increase efficiency, accuracy, and timeliness.

Systems & Process Management

• Design and manage operational workflows within the firm’s case management platform (Filevine, Clio, Litify, or similar).
• Build templates, automations, and task sequences that ensure every stage of the case process is standardized and tracked.
• Maintain operational dashboards and reporting tools to provide the Managing Partner real-time visibility into caseloads and productivity.

Calendar & Deadline Management

• Oversee and maintain firmwide calendars to ensure all statutory deadlines, court dates, and client obligations are accurately recorded and tracked.
• Implement calendaring systems to flag critical deadlines, including statutes of limitations, demand issuance, complaint filings, and hearing schedules.
• Audit deadlines weekly to ensure compliance and reduce risk exposure.

Legal Document Workflow

• Oversee the drafting, review, and timely filing of key legal documents such as demand letters, complaints, and responses.
• Ensure demand drafts are reviewed, approved, and sent out according to case timelines.
• Coordinate with attorneys and staff to ensure filings and service of process are completed accurately and on time.

Performance & Accountability

• Establish and track KPIs tied to case progress, demand completion, filings, and resolution timelines.
• Monitor workload balance across team members to maintain efficiency and accountability.
• Conduct regular operational reviews and report on firm performance metrics to the Managing Partner.

Communication & Coordination

• Lead daily or weekly team meetings focused on priorities, bottlenecks, and upcoming deadlines.
• Serve as the operational liaison between attorneys, paralegals, and support staff to ensure clarity of expectations and smooth handoffs.
• Maintain communication systems and reporting structures that ensure leadership always has a clear view of firm operations.

Qualifications

• 5 years of experience managing operations within a law firm or legal department.
• Deep understanding of legal process workflows including case intake, demand preparation, complaint drafting and filing, and court calendaring.
• Proven ability to manage statute of limitations deadlines, court schedules, and key filing dates.
• Hands-on experience with case management systems and legal operations software (Filevine, Clio, Litify, PracticePanther, etc.).
• Strong project management and organizational skills; able to implement systems and hold others accountable.
• Excellent communication skills and ability to coordinate across multiple roles and departments.
• Detail-oriented and proactive anticipates needs, solves problems early, and ensures nothing falls through the cracks.

Ideal Candidate Profile

• You’ve managed the operational heartbeat of a law firm before you understand the pace, pressure, and importance of accuracy.
• You love systems, deadlines, and process discipline and you know how to make others follow them.
• You can look at a firm’s case pipeline and instantly spot where efficiency or accountability needs improvement.
• You’re equally comfortable building workflows in a case management system and running the daily operations meeting that enforces them.
• You operate with urgency, ownership, and integrity ensuring the firm’s commitments are met every time.

Confidential Search:
Firm name, size, and practice area will be shared during the interview process.

Job Type: Full-time

Pay: $100,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Work Location: In person

Salary : $100,000