What are the responsibilities and job description for the Senior Quality Management Analyst position at CDS Monarch, Inc.?
Summary:
The Senior Quality Management Analyst works closely with leadership staff to identify, recommend, and support the implementation of strategic initiatives for the organization. The Senior Quality Management Analyst will provide support to Compliance & QI, Care Management, and other departmental staff within Prime Care Coordination, with the utilization of data to implement quality improvements and maintain compliance.
Essential Job Functions
- Evaluate agency systems and processes, recommends improvement activities.
- Plan and execute the development of electronic systems and manages departmental data to support strategic, compliance, and quality initiatives.
- Provide training/education to staff on utilization of electronic templates and reports.
- Maintain the departments electronic system.
- Work closely with leadership staff on assigned projects, utilizing workplans to monitor and report on the status of the project.
- Work closely with leadership to problem solve and address systemic concerns that may arise.
- Support agency initiatives through collaboration with other departments and teamwork to meet objectives.
- Identify systemic improvement opportunities, participates in the development of solutions, and supports training of staff as applicable.
- Perform complex analysis utilizing data from various sources to support compliance and quality improvement within the organization.
- Oversee the development of reports to communicate data analysis to internal committees, leadership, and other stakeholders.
- Explore opportunities to utilize data to enhance systems designed to improve the quality of services provided.
- Prepare and provides reports and presentations to Management.
- Perform other duties, relevant to the position, as requested by the supervisor.
Knowledge, Skills, and Abilities
- Requires strong skills with use of Microsoft Office products such as Excel, Word, and PowerPoint.
- Must have enhanced skills with Microsoft Excel to trend data including linking worksheets, complex formulas and conditions, pivot tables, and macros.
- Effective communication both verbally and written.
- Must be organized and successfully manage projects.
- Experience maintaining electronic systems, highly preferred.
- Proficient with Microsoft Power BI, preferred.
Education and Experience:
- Bachelor’s Degree required.
- Previous experience in Quality Assurance/Quality Improvement within OPWDD, OMH, DOH, OASAS, or OCFS preferred.
- Minimum 2 years of experience within a health care or human services setting.
Physical Requirements/Working Conditions:
- Ability to sit continuously.
- Ability to reach above shoulder level.
- Ability to turn/twist upper body.
- Ability to use hands for repetitive action and fine manipulating for the purpose of keyboarding.
- Ability to lift 50 lbs. dead weight
- Must be able to travel throughout covered territories in Upstate NY as needed.
Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position.
Corporate Qualifications/Expectations:
- Must be at least 18 years of age
- Must meet applicable Vehicle Operator Requirements. (NYS Driver’s License required)
- Adhere to all Prime Care Coordination and affiliates policies and procedures.
- Adhere to the Agency Mission, Vision, and Shared Values.
- Attend mandatory education and training modules as scheduled; obtain and maintain required certifications.
- Maintain all required certifications/training by State regulations and PCC policy
- Act as a professional representative of Prime Care Coordination. and affiliates in regards to appearance, behavior, temperament, communication, language, and dress.
The listed salary range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting. The offered salary will be determined by: Applicant qualifications and experience, education, position specific licensing/training and departmental budgets.
Prime Care Coordination is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, disability, citizenship, military or veteran status, gender expression and/or identity, or any other status or characteristic protected by federal, state, or local law. Prime Care Coordination will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-347-1037.
Salary : $60,000 - $70,000