Quality Assurance Specialist

Job description

The Quality Assurance Specialist will be responsible for managing, documenting, and driving corrective and preventive action (CAPA) activities across the organization. This role supports continuous improvement initiatives, ensures timely resolution of non-conformances, and maintains compliance with applicable quality standards. The Quality Assurance Specialist works cross-functionally to identify root causes, implement effective solutions, and support internal and external audit readiness.

Duties to include:

• Investigate non-conformances, customer complaints, and internal quality issues to determine root cause

• Develop, document, and implement corrective and preventive action (CAPA) plans

• Track CAPA activities to ensure timely completion and effectiveness verification

• Collaborate with cross-functional teams to implement corrective actions and process improvements

• Maintain accurate CAPA records and supporting documentation

• Ensure compliance with ISO 9001, AS9100, or other applicable quality standards

• Prepare reports and metrics for management review

• Support internal and external audits by providing required documentation and responses
  • Assist in maintaining quality procedures, work instructions, and records

• Identify trends and recurring issues to drive continuous improvement initiatives

• Participate in quality system reviews and improvement projects
  • Undertake additional duties as assigned

Desired Skills & Experience:

• High school diploma or equivalent required; associate's or bachelor's degree preferred

• 2 years of experience in quality assurance or manufacturing environment

• Strong writing, documentation, and organizing skills

• Knowledge of root cause analysis tools (5 Whys, Fishbone, etc.)

• Familiarity with CAPA processes and quality management systems

• Experience with ISO or AS quality standards

• Proficiency with ERP systems or quality management software preferred

• Strong communication and problem-solving abilities

• Preferred: Certified Quality Technician (CQT) or Certified Quality Auditor (CQA)

Compensation: $24-26/hour commensurate with education and experience

Benefits:

• Medical Insurance

• Dental Insurance

• Life Insurance

• 401(k) Retirement Plan

• PTO – Vacation, Personal, Sick time

Company Description: CDM Inc. was founded in 1993 and specializes in the distribution of interconnect products, manufacturing of engineered cable assemblies and manufacturing of fabricated metalworks. CDM is headquartered in Southern New Jersey, operating from a 43,000 square foot, state-of-the-art distribution, and manufacturing facility. CDM maintains a 51,000 square foot manufacturing facility in Salisbury, MD, in addition to sales offices in Texas, Alabama and Florida. In providing unsurpassed customer service and technical support, CDM has become a valued partner to leading military contractors, aircraft manufacturers, communications providers, and medical diagnostic equipment leaders.

Job Type: Full-time

Pay: $ $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Turnersville, NJ Required)

Work Location: In person

Salary : $24 - $26