What are the responsibilities and job description for the Dental Receptionist position at CDL?
Overview
Join our dynamic healthcare team as a Dental Receptionist, where you will be the friendly face and organized voice of our dental practice. This vital role combines exceptional patient service with efficient administrative support, ensuring smooth daily operations. As a Dental Receptionist, you will manage patient interactions, coordinate appointments, handle medical billing and coding, and uphold the highest standards of confidentiality and professionalism. Your energetic and detail-oriented approach will contribute to creating a welcoming environment that patients trust and appreciate.
Duties
- Greet patients warmly upon arrival, ensuring a positive first impression and seamless check-in process
- Schedule, confirm, and reschedule patient appointments
- Manage patient records with accuracy, including documentation review and updates in Electronic Health Records
- Handle dental billing and collections efficiently, including insurance verification, coding , and processing payments in compliance with HIPAA regulations
- Assist with administrative support tasks such as data entry, filing, and maintaining clinical confidentiality policies
- Communicate effectively via phone and in person to answer inquiries, provide appointment reminders, and coordinate care plans with patients and staff
- Support clinical staff by reviewing documentation for accuracy and completeness while adhering to health information management standards
Qualifications
- Proven experience as a Medical / Dental Receptionist or in medical/ Dental office administration with clinic experience preferred
- Excellent customer service skills combined with professional phone etiquette and communication abilities
- Ability to handle multiple tasks efficiently while maintaining attention to detail in documentation review and health information management
- Strong organizational skills
Join us to be part of a dedicated team committed to delivering exceptional patient care through professionalism, efficiency, and compassion. Your expertise will help ensure our patients receive the highest quality service in a supportive environment that values your contributions.
Pay: $24.00 - $27.00 per hour
Expected hours: 32.0 – 40.0 per week
Work Location: In person
Salary : $24 - $27