Safety & Facilities Coordinator

• INTERNAL APPLICANTS ONLY***
  
  

CDE Lightband, the municipal power provider for the City of Clarksville, offers electric, television, Internet, and phone service to customers within the city limits. CDE Lightband serves over 84,000 metered homes and businesses with electric service and over 30,000 customers with broadband services over our Fiber to the Premise Network. We seek energetic, professional, and courteous individuals to join our Safety Team within the Human Resources Department.

Safety & Facilities Coordinator

Team/Division

Safety / Human Resources

Reports To

Safety Manager

Job Status

Full - Time

Work Schedule

Business Hours; some after hours as needed

Pay Status

Hourly

FLSA Status

Non-Exempt

Pay Grade: 6 Created/Updated: January 2024

Job Summary

Incumbents provide security monitoring, system evaluation, hardware distribution, and safety compliance support. Incumbents are also responsible for building & ground upkeep, maintenance, and repair. Responsibilities may include ensuring security procedures and systems; evaluating & installing monitoring hardware and software for full security support; processing and distributing security access badges, as well as reviewing monitors; running standard reports, reviewing and confirming maintenance and janitorial ticket submissions; providing routine customer service; entering data; sorting and delivering documents; and operating standard office equipment; monitoring public and private areas; ensuring compliance with safety rules and regulations in accordance with CDE Lightband policy and practice, as well as all APPA and OSHA laws and regulations.

Essential Duties And Responsibilities

• Oversees CDE Lightband Security system coordination for all office and substation locations, working with the Safety team and others as needed. Monitors and maintains all hardware and software for full security support; processes and distributes all security access badges; reviews all security monitors and physically and visibly ensures the safety and security of the location. This includes the lobby area, parking lots, and employee-only areas, including behind secured utility fencing parking and secured access.
• Provide a source of communication to the entire workforce, including onsite customers and vendors, during any certain or perceived threat of emergency.
• Directly supports the Safety Manager and works with Safety Attendants for off-hour security needs, capacity and crowd management within the lobby or other customer-supporting or public areas, and overall routine needs for a safe and secure customer experience.
• Perform maintenance for facility improvement with skilled work for efficiency, including, but not limited to, maintenance and repair; light electrical and light plumbing issues; maintenance of heavy customer areas and outside trash removal; emergency cleanup as needed; and other duties of a similar nature.
• Performs and assists specific projects as needed per request or needs.
• Working with the Safety Manager to ensure compliance with all CDE Lightband Safety rules and regulations, as well as all APPA and OSHA regulations.
• Direct and assist others during emergencies and/or other potentially confrontational situations. Must maintain composure during stressful or potentially agitated times, reliable, predictable, dependable work product, and fair and just treatment of all customers and employees.
• Prepares, reviews, and/or processes a variety of routine correspondence, logs, information, and paperwork; keys information into applicable spreadsheets and/or databases; and files documents by prescribed methods in established filing systems.
• Performs other duties as assigned of a similar nature or to provide assistance as needed
  
  

Qualifications

Education:

High School Diploma or equivalent (GED)

Experience

1-2 years' experience in Law Enforcement or Security is highly preferred, as is previous experience with facility maintenance, security systems, and monitoring. Experience in electrician or plumbing duties is also preferred but not required.

Certifications & Licenses

CPR/AED or ability to obtain upon hire

Other Requirements

Equivalent combination of education and experience sufficient to successfully perform the essential duties of the job is also considered

Knowledge, Skills, And Abilities

• Knowledgeable of applicable Federal, State, and local laws, rules and regulations
• Knowledge of Electric utility operating methods
• Knowledgeable of and skilled in applying the APPA Safety Manual, PPE, and required training regulations and standards regarding any equipment or procedures used by any department within CDE Lightband.
• Knowledgeable of basic facility management, electrician, plumbing, and maintenance practices
• Knowledgeable of and Skilled in Customer service principles and practices
• Knowledgeable of organizational, communication, and interpersonal skills
• Knowledgeable of data entry techniques
• Skilled and Ability to communicate clearly and resolve conflict during stressful or difficult situations. Skilled in Conflict Management
• Skilled in Reading and comprehending training documents
• Skilled in Basic Computer and related software applications
• Skilled in the Operation of telephone devices, online chat, or other equipment while communicating in a clear and coherent speaking or written voice;
• Able to maintain familiarity with OSHA Regulations, APPA Requirements, and other CDE Lightband Policies and Practices
• Able to maintain composure in difficult situations
• Ability to accept responsibility and account for his/her actions
• Ability to communicate clearly and concisely, both in writing and through the spoken word.
• Ability to identify and correct conditions that affect employee safety
• Ability to pay attention to the minute details of a project or task
  
  

Physical Demands

Fingering (fine dexterity)

F

Lifting/Carrying

Other

Handling (grasping, holding)

F

Under 10 lbs

F

Use of headset

O

Repetitive Motion

F

11-20 lbs

F

Ability to identify colors independent of another

R

Reaching

C

21-50 lbs

F

Climb

O

51-100 lbs

O

Crawl

O

Over 100 lbs

R

Extended Periods of

Sitting

R

Kneel

O

Pushing/Pulling

Squat

O

Under 10 lbs

F

Speaking Clearly to be understood on the telephone & hearing a response

C

Sit

C

11-20 lbs

F

Stand

C

21-50 lbs

R

Bend

F

51-100 lbs

O

Walk

C

Over 100 lbs

R

Legend: N = Never; R = Rarely; O = Occasional (1% - 33%); F = Frequent (34% - 66%); C = Constant (over 66%)

Working Conditions

• Requires constant indoor and outdoor work with potential for extreme outdoor temperatures
• Potential to work outside normal working hours on occasion
• Incumbents may be subjected to moving mechanical parts, electrical currents, dust, poor ventilation, intense noises, environmental disturbances, workspace restrictions, working from extended heights, and travel.
  
  

Additional Note

The above job description is intended to represent only the key areas of responsibility; specific position assignments will vary depending on the department's business needs.

All employees pursuing their job duties should demonstrate the behaviors of the Code of Ethics and the CDE Lightband Mission & Vision.

EEO Compliant. TN Drug-Free Workplace. E-Verify & i9 Participant. Equal Opportunity Employer.

Salary: $21.85 per hour

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