What are the responsibilities and job description for the Front Office Receptionist position at CDA Psychology and Neuropsychology Services?
Front Office Administrator – CDA Psych & Neuropsych Services
Are you a detail-oriented, compassionate professional with a knack for keeping things running smoothly? CDA Psych & Neuropsych Services is seeking a skilled Front Office Administrator to join our team and support our mission of providing exceptional mental health care in a welcoming, organized environment.
What You’ll Do:
As the first point of contact for our patients, you’ll play a vital role in ensuring a seamless experience from first call to follow-up. Responsibilities include:
Answering phones with professionalism and empathy
Scheduling appointments and managing provider calendars
- Checking patients in.
- Utilizing our EHR system for documentation and patient records
- Supporting day-to-day operations with accuracy, discretion, and care
- Experience working with healthcare insurances and familiarity with HIPAA and relevant healthcare practice laws is preferred
- Light cleaning.
- Must be proficient in utilizing google workspace, cloud based faxing and commerce systems, and comfortable with aspects of billing.
What We’re Looking For:
We’re seeking someone with 2 years of prior experience in a behavioral health or medical office setting who thrives in a fast-paced, patient-centered environment. You should be:
- Professional and have a strong understanding of HIPAA compliance.
- Comfortable with multi-tasking and problem-solving
- Warm, professional, and clear in communication
- Organized, reliable, and able to understand mental health.
Position Details:
- Location: CDA Psych & Neuropsych Services, Coeur d’Alene, ID
- Hours are 20-30 hours per week.
- Compensation: competitive pay based on experience 18.00-20.00hr
Why Join Us?
We’re a collaborative, supportive team dedicated to helping our patients flourish. If you value meaningful work, professional growth, fast-paced work, and a calm, respectful workplace, we’d love to hear from you.
To Apply:
Please send your resume and a brief cover letter. We look forward to connecting with you.
Job Type: Part-time
Pay: From $18.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $18