What are the responsibilities and job description for the Technical Consultant - Insight Cash position at CCT?
Summary
We are seeking business‑focused Technical Consultants to join our Services team and implement CCT’s software as the casino finance backbone for our clients. You will combine strong technical skills (SQL, C#, XML) with a solid understanding of business and finance to integrate our solutions into complex casino environments. This role is ideal for someone who is passionate about making software truly usable—ensuring integrations with existing systems are reliable, data flows correctly, and clients get maximum value from our products.
\n- Work closely with client management and finance/operations teams to understand their business processes and requirements, then design the technical implementation of our software to support those goals.
- Configure and integrate our applications with clients’ existing casino and financial systems, ensuring data flows accurately and consistently across all touchpoints.
- Use SQL to develop custom processes, build or modify reports, and troubleshoot data and integration issues.
- Use C# and XML (where applicable) to extend, configure, or integrate our software to meet client‑specific needs.
- Leverage your knowledge of our data structures, third‑party systems, and reporting tools to consolidate data and present clear, finance‑focused insights to clients.
- Translate business and financial needs into practical technical solutions that improve usability, workflows, and decision‑making.
- Communicate with clients via email, messaging, and phone to gather requirements, resolve issues, and guide them through implementations and changes.
- Create and maintain clear technical documentation on configurations, integrations, and client environments.
- Provide ongoing production support, proactively monitoring integrations and addressing issues to keep the casino finance backbone running smoothly.
- Demonstrate outstanding customer service and build strong, trust‑based relationships with client stakeholders at all levels.
- Disciplined and organized approach to planning, execution, and meeting project timelines.
- Strong analytical and problem‑solving skills; able to make sound, independent decisions in complex environments.
- Ability and willingness to work extended hours on a sporadic basis during key implementation milestones.
- Comfortable handling multiple projects and priorities in a fast‑paced environment.
- Able to work independently while collaborating effectively within a project team.
- Clear, concise communication skills—both written and verbal—with technical and non‑technical audiences.
- Bachelor’s Degree in Computer Science or MIS and minimum 1-2 years relevant work experience.
- Proficient with MS SQL Server development (queries, stored procedures, troubleshooting).
- Working knowledge of C# and XML in the context of application configuration, integration, or light development/customization.
- Understanding of business and financial concepts; experience in finance, accounting, or casino operations is a plus.
- Excellent technical writing and oral communication skills.
- Demonstrated ability to work within a project team structure and interact confidently with client stakeholders.
- Health, Dental, Vision Insurance
- Profit Sharing
- Discretionary Time Off
- 401K Matching
- Health Club
- Mobile Phone
About CCT
CCT is the creator of Casino Insight™, the award-winning platform trusted by more than 350 casinos worldwide to automate cage operations, revenue audits, and operational analysis. Since 2012, Casino Insight has helped casinos replace manual work with streamlined workflows, improving accuracy, compliance, and profitability.
Headquartered in Tulsa, Oklahoma, CCT integrates seamlessly with leading casino management, hospitality, and financial systems—delivering measurable ROI and empowering teams to work smarter at every level.