What are the responsibilities and job description for the Systems Consultant position at CCT?
Summary
We are seeking talented individuals to work as part of our Services team, performing software installation, and value-added Services to our growing client-base.
The Systems Consultant role utilizes their technical knowledge in areas such as networks, web servers, virtual servers, web services, and database servers to configure customer environments. It is a true consulting role, bringing expertise to our clients, when it often is lacking on the client-side. In addition, the Systems Consultant consults with our clients to enable their IT team on the knowledge of our software’s environment and required duties.
\n- Work alongside our clients’ IT departments before and during software implementations to correctly align multiple systems to work with our software, solving their unique needs.
- Leverage your knowledge of networks, operating systems, application servers, virtual servers, cloud infrastructure and database servers to create the best environments for our software.
- Combine your analytical ability and problem-solving skills to solve problems such as system connections, environmental performance, or ongoing system management.
- Communicate, both in-person and through technical documentation with clients, on their environmental needs and configuration.
- Provide Support services to our clients in a production environment, when escalated.
- Demonstrate and provide outstanding customer and employee relations at all times.
- Disciplined in approach to work product completion and timelines.
- Must have analytical thought processes to make independent decisions.
- Ability and willingness to work extended hours on a sporadic basis (during certain days on a client implementation) as required.
- Ability and willingness to work on multiple assignments/projects in a fast-paced environment and meet tight deadlines.
- Ability and willingness to work independently.
- Ability to effectively formulate and communicate ideas.
- Bachelor's degree in technical or business field
- Proficient with Active Directory, IIS, MS SQL Server.
- Excellent technical writing and oral communication skills
- Ability to work as part of a project team structure
- Ability to work on-site at client locations throughout North America
- Travel Expectations: ~30%
- Ability to pass stringent background investigations, required
- Clean driving record, required
About CCT
Founded in 2012, CCT pioneered revenue audit automation for land-based casinos, eliminating manual reconciliation processes and improving financial visibility. The company’s flagship platform, Casino Insight, provides a detailed, audit-ready view of cash transactions across the casino floor, ensuring compliance, operational efficiency, and fraud prevention. Today, CCT serves over 300 casinos across the United States, Canada and the Caribbean, helping operators streamline financial workflows and reduce audit-related labor costs.