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PSR - Patient Service Representative

CCSOC
Jacksonville, NC Full Time
POSTED ON 12/19/2025
AVAILABLE BEFORE 4/17/2026

Medical Receptionist duties and responsibilities

As client-facing professionals, Medical Receptionists play a key role in representing a practice within the community. Duties and responsibilities for this role include:

  • Greeting patients professionally both in person and on the phone
  • Quickly answering or properly referring questions and issues
  • Aquiring Insurance Authorizations
  • Optimizing provider schedules and patient satisfaction with efficient scheduling
  • Notifying providers of patient arrivals
  • Comforting patients by anticipating anxieties and effectively answering questions
  • Ensuring availability of treatment information by retrieving and updating patient records
  • Verifying financial records and collecting patient charges while filing and expediting third-party claims
  • Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
  • Ability to multi-task
  • Other office duties as assigned

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

  • 401(k)
  • Paid sick time
  • Paid time off

Work Location: In person

Salary : $14 - $16

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