Data Integrity Associate

Experience more with a career at COUNTRY Financial! We’re excited you’re interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients. About the role Join our Data Integrity Unit (DIU) as a Data Integrity Associate, where you’ll ensure the accuracy and integrity of customer and household information across multiple systems. In this role, you’ll process service requests, research undeliverable mail, and collaborate with financial representatives to maintain reliable data that supports customer service and key business initiatives. How does this role make an impact? - Processes service requests received from financial representatives, customers and business areas; reviews and determines proper action by updating appropriate systems accurately. (Siebel, Fadeplus, Policy Writer, Lifecomm, ALIS, Health Expert system) - Processes customer mail returned from USPS as undeliverable as addressed. Research for new address through internet searches or contacts the financial representative. Updates appropriate systems with new address information. - Communicates with the Financial Representatives via phone or email notifications to secure information to process accurate updates. Do you have what we're looking for? Typically requires 1 years of relevant experience. · Technical Skills Strong computer skills, including Microsoft Office Suite (Word, Excel, Outlook). · Communication Skills Excellent verbal and written communication skills for interacting with financial representatives and customers via phone and email. Ability to clearly document updates and maintain accurate records. · Organizational Skills Ability to manage multiple tasks and prioritize work in a fast-paced environment. Strong time management skills to meet deadlines and service level agreements. · Customer Service Orientation Professional and courteous approach when handling inquiries and securing information. Ability to maintain confidentiality and adhere to compliance standards. Base Pay Range: $33,200-$45,650 The base pay range represents the typical range of potential salary offers for candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience. Incentive Pay: In addition to base salary, this position is eligible for a Short-Term Incentive plan. Why work with us? Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We’re a big company, yet small enough you can make an impact and won’t get lost in the shuffle. You’ll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business. You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match. COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations. Come join our team at COUNTRY today! COUNTRY is headquartered in Bloomington, IL and offers hybrid, onsite and remote opportunities. Individuals residing within 50 miles of our Bloomington, IL corporate office location are expected to work a hybrid work schedule. For most roles our hybrid work model consists of 2 days per week remote and 3 days per week in the office. From the moment you’re hired, we invest in you. We know job satisfaction fuels your contribution, so we offer competitive benefits and make investments that help you achieve your professional goals: Insurance benefits (medical, dental, vision, disability and life) 401(k) with company match Paid time off, parental leave, paid company holidays and paid time off to volunteer in your community Tuition assistance and industry education certificates and designations Employee resource groups to connect with your peers. Take the next steps to experience more with careers at COUNTRY Financial and apply today! Have additional questions? Get in touch with Human Resources at jobs@countryfinancial.com Provide your information to our recruiters for future opportunities by joining our talent community. Check out additional opportunities: to invest in your future with a COUNTRY Financial Internship sales opportunities through Agency Careers at our parent company Illinois Farm Bureau © 2024 CC Services Inc., All rights reserved. Terms of Use | Privacy & Security | Accessibility COUNTRY Financial® is a family of affiliated companies (collectively, COUNTRY) located in Bloomington, IL. Learn more about who we are. Investment management, retirement, trust, and planning services provided by COUNTRY Trust Bank®. The investment objectives, risks, charges, and expenses of an investment company should be carefully considered before investing.

Salary : $33,200 - $45,650