What are the responsibilities and job description for the Temporary Technician position at CCS?
The primary responsibilities of this person are performing testing for EPIC EMR on existing workstations, installing, and integrating workstations and peripherals onsite at various office locations of a large healthcare client organization. Applicants should be versed in workstation imaging, as well as hardware/software installation, configuration, and troubleshooting. They should also possess excellent interpersonal, customer service, and organizational skills.
Applicants should have a valid drivers license and should be able to travel daily to assignments throughout Long Island, five Boroughs, and Westchester County. We reimburse for mileage, as well as approved technical certifications.
Responsibilities
Travel and transportation of hardware on Long Island, five boroughs, and Westchester County
Perform EPIC testing to validate device readiness for application Go-Live
Install new workstations using SOP imaging and deployment process if needed.
Install new peripherals (printers, document scanners, badge readers, signature pads, barcode scanners, and webcams) and related drivers if needed.
Integrate new workstations into the network environment.
Test and troubleshoot functionality of workstation hardware/software.
Provide documentation including client sign off, inventory information and post support resolution.
Qualifications
Required:
Ability to troubleshoot hardware and software problems.
Understanding of wireless devices, and the process of integrating them onto a network
Excellent customer service skills
Excellent verbal and written communication skills
Excellent organizational and time management skills
Ability to work independently and as part of a team.
Applicants should have a valid drivers license and should be able to travel daily to assignments throughout Long Island, five Boroughs, and Westchester County. We reimburse for mileage, as well as approved technical certifications.
Responsibilities
Travel and transportation of hardware on Long Island, five boroughs, and Westchester County
Perform EPIC testing to validate device readiness for application Go-Live
Install new workstations using SOP imaging and deployment process if needed.
Install new peripherals (printers, document scanners, badge readers, signature pads, barcode scanners, and webcams) and related drivers if needed.
Integrate new workstations into the network environment.
Test and troubleshoot functionality of workstation hardware/software.
Provide documentation including client sign off, inventory information and post support resolution.
Qualifications
Required:
Ability to troubleshoot hardware and software problems.
Understanding of wireless devices, and the process of integrating them onto a network
Excellent customer service skills
Excellent verbal and written communication skills
Excellent organizational and time management skills
Ability to work independently and as part of a team.