What are the responsibilities and job description for the IT Project Manager position at CCS Global Tech?
CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.
Roles/Responsibilities:
- Provide end-to-end project management for vendor-supported healthcare and laboratory systems, including requirements gathering, solution design, implementation, testing, training, deployment, and post-production support.
- Coordinate and manage software vendors, implementation partners, consultants, and internal County stakeholders throughout the project lifecycle.
- Perform system administration and configuration activities for supported applications as required.
- Lead business process analysis, requirements documentation, workflow reviews, and system configuration discussions with department staff.
- Manage data conversion, system integration, interface development, and interoperability efforts between enterprise systems.
- Coordinate testing activities, including unit testing, system testing, interface testing, user acceptance testing, and validation of production readiness.
- Develop and maintain project plans, status reports, risk registers, issue logs, and executive communications.
- Create and support custom reports and dashboards using tools such as Crystal Reports, SSRS, Power BI, or similar reporting platforms.
- Provide user training, documentation, and knowledge transfer for business and technical staff.
- Coordinate infrastructure and security requirements with County IT teams, including server provisioning, networking, identity management, backups, disaster recovery, and cybersecurity reviews.
- Support production operations by troubleshooting issues, coordinating vendor escalations, managing system enhancements, and ensuring service continuity.
- Ensure compliance with County policies and applicable healthcare regulations related to data privacy, security, records retention, and audit requirements.
Mandatory Skills: N/A
Desirable Skills:
- 7 years of IT project management experience, with preference given to candidates with 10 years.
- Experience implementing, upgrading, or supporting LIMS, EHR, public health, behavioral health, or laboratory information systems.
- Knowledge of healthcare data exchange standards including HL7, FHIR, CCD/C-CDA, and interface engine technologies.
- Familiarity with HIPAA, HITECH, healthcare privacy and security requirements, and regulatory compliance standards.
- Experience managing SaaS/cloud-based enterprise applications and vendor relationships.
- Experience with data migration, system integration, user acceptance testing (UAT), validation testing, and production support.
- Strong stakeholder management skills with both technical and non-technical audiences.
- PMP certification and/or healthcare IT certifications are preferred.