What are the responsibilities and job description for the IT Field Support Specialist Imaging position at CCS Global Tech?
CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.
Role - IT Field Support Specialist Imaging
Clearance - TS/FS Poly required)
Location - Columbia MD
Clearance - TS/FS Poly required)
Location - Columbia MD
Description
The job duties are as follows:
Utilizes MDT servers to deploy latest computer image to new and recycled computers.
Fulfills equipment requests for newly imaged workstations according to daily work priorities.
Configures computers, communications devices and peripheral equipment.
Trains site personnel in proper use of imaging tools.
Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
Ensures image benches are operational. If operational status is lost alert proper management team.
Fulfills equipment requests for newly imaged workstations according to daily work priorities.
Configures computers, communications devices and peripheral equipment.
Trains site personnel in proper use of imaging tools.
Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
Ensures image benches are operational. If operational status is lost alert proper management team.
REQUIRED: The individual to be able to drive an ATT vehicle.
Requirements:
Required Skills, Experience, and Education: Minimum education and experience level: High school/GED and four (4) years of experience AND 8570 Certification. Preferred Security
Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches
Demonstrated ability to read and understand technical manuals and schematics
Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
Able to manage time and priorities effectively
Able to work efficiently with minimal supervision
Proficient in working with end-users remotely
Demonstrated expertise in Microsoft Windows 7 and 10
Familiar with Active Directory security and policies
Excellent analytical and problem solving skills
Must be able to drive company vehicle
Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by management
Demonstrated ability to read and understand technical manuals and schematics
Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
Able to manage time and priorities effectively
Able to work efficiently with minimal supervision
Proficient in working with end-users remotely
Demonstrated expertise in Microsoft Windows 7 and 10
Familiar with Active Directory security and policies
Excellent analytical and problem solving skills
Must be able to drive company vehicle
Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by management