What are the responsibilities and job description for the Business Analyst position at CCS Global Tech?
CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.
Roles/Responsibilities:
- Act as the primary BA on vendor-led projects, facilitating discovery sessions, workshops, and ongoing requirement clarifications.
- Convert business needs into clear, testable requirements (BRDs, User Stories, Use Cases, Acceptance Criteria).
- Partner with vendor PMs/solution architects to confirm scope, assumptions, dependencies, and change requests.
- Develop or contribute to communication plans (audiences, messages, channels, cadence) for releases and changes.
- Partner with business owners to create training plans (training assets, scheduling, train-the-trainer, job aids).
- Coordinate UAT planning, scripts, and feedback loops; track defects to closure.
- Gather and refine requirements for internal application enhancements and minor projects.
- Participate in production support: triage issues, reproduce defects, clarify expected behavior, and document bug reports with steps-to-reproduce, logs, and impact.
Mandatory Skills:
- 5 years as an IT/ITS Business Analyst or similar role (systems analyst, product analyst).