Patient Access Coordinator - Seasonal Hire

Summer Help Needed! Perfect for a College Student or Gap Year Student

Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit www.ccrmivf.com

Location Address: 700 Executive Center Dr. Ste. 300, Greenville, SC 29615

Department: Reception

Work Schedule: Monday-Friday 7:30-4pm

Duration: May-August 2026

How You Will Make an Impact:  The Patient Access Coordinator serves as a critical link between patients and the clinic, making a significant impact on patient experience. This vital role ensures that patients have a positive, organized, and efficient entry into CCRM Fertility, contributing to a positive patient experience and operational efficiency. This role is ideal for a college student interested in healthcare administration or understanding the flow in a medical practice. The Patient Access Coordinator will be responsible for providing excellent patient service, supporting daily reception activities, and assisting with administrative tasks to ensure smooth clinic workflow.

What You Will Do: The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office. The Patient Access Coordinator is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator.

• Answer and direct incoming phone calls in a professional and courteous manner
• Greet patients and visitors upon arrival
• Collect and verify insurance cards and photo identification
• Process credit card payments accurately
• Maintain the cleanliness and organization of the reception area
• Restock patient-facing materials and office supplies as needed
• Provide general administrative support to front desk and clinical staff
• Assist with other duties as assigned to support daily operations

What You Bring:

• Current college student; preferably in the healthcare or medical field 
• Strong communication and customer service skills
• Professional, friendly, and dependable demeanor
• Ability to multitask in a fast-paced environment
• Excellent computer and data entry skills
• Attention to detail and accuracy when handling information and payments

Working Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others, frequently required to sit at a desk and work on a computer. Will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; extensive reading; operation of standard office machines and equipment (computer, telephone, photocopier, and scanner).

CCRM’s Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.

Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of CCRM Fertility’s onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees.

Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.