Strategic Account Manager

CCR North America is seeking a Strategic Sales Manager to drive long-term growth

and deepen relationships with top U.S. food retailers. This role is responsible for

managing and expanding enterprise-level accounts, embedding CCR’s CO₂ and

refrigeration solutions into customer sustainability, compliance, and cost-efficiency

strategies. The successful candidate will act as a trusted advisor to executive

stakeholders, ensuring CCR is positioned as the partner of choice for innovation and

long-term value creation.

Account Strategy & Development

• Develop and execute multi-year strategic account plans aligned with customer
  
  
  

goals and CCR’s growth objectives.

• Expand CCR’s footprint within major retailers across business units, store
  
  
  

formats, and regions.

• Shape customer vision from pilot projects into enterprise-wide rollouts and
  
  
  

national standards.

• Identify opportunities for upsell and cross-sell across CCR’s refrigeration
  
  
  

portfolio.

Customer Engagement & Partnership

• Build executive-level relationships (C-suite, sustainability, operations,
  
  
  

engineering).

• Position CCR as a thought leader in CO₂ refrigeration and sustainability
  
  
  

transformation.

• Facilitate joint planning sessions, QBRs, and steering committees with
  
  
  

strategic customers.

• Act as the customer’s trusted advisor, anticipating future needs and regulatory
  
  
  

pressures.

Collaboration & Internal Alignment

• Partner closely with Business Development Managers (BDMs) to transition
  
  
  

accounts from initial pilot stage to long-term growth.

• Work cross-functionally with CCR’s technical, service, and product teams to
  
  
  

deliver tailored solutions.

• Provide market insights to leadership and product development to shape
  
  
  

CCR’s innovation pipeline.

Required Skills & Attributes

• Vision-driven able to influence and shape long-term customer strategies.
• Trusted advisor strong executive presence and ability to engage senior
  
  
  

stakeholders.

• Influential communicator adept at tailoring messages across organizational
  
  
  

levels.

• Resilient & strategic anticipates obstacles and positions CCR as the solution
  
  
  

partner.

• Farmer mentality focuses on nurturing and expanding accounts over 5-10
  
  
  

years.

• Collaborative growth mindset thrives in a cross-functional, team-oriented
  
  
  

environment.

KPIs & Success Measures

• Revenue growth within strategic accounts across regions and business units.
• Increased CCR share of wallet and expanded adoption of CO₂ refrigeration
  
  
  

solutions.

• Establishment of CCR as the preferred long-term partner for sustainable
  
  
  

refrigeration.

• Successful delivery of multi-year account plans and national rollouts.
• Executive sponsorships secured and maintained at top 20 U.S. retailers.
• High customer satisfaction, retention, and repeat business performance.
  
  
  

Experience & Qualifications

• 8-12 years in strategic account management or enterprise sales, preferably
  
  
  

within HVAC, refrigeration, or related industrial sectors.

• Proven track record of managing and growing multi-million-dollar accounts.
• Experience selling complex technical solutions into large retail or food service
  
  
  

organizations.

• Strong understanding of sustainability, ESG, and regulatory drivers affecting
  
  
  

refrigeration.

• Bachelor’s degree in Business, Engineering, or related field (MBA preferred).
• Ability to travel domestically (30-40%).
  
  
  

What We Offer

• Opportunity to shape CCR’s growth in North America during a period of major
  
  
  

CO₂ refrigeration adoption.

• Competitive compensation with performance-based incentives.
• Strong professional development and career progression within a global
  
  
  

organization.

• Work with an international leader in sustainable refrigeration solutions, trusted by
  
  
  

24,000 installations worldwide.