What are the responsibilities and job description for the Industrial Sales Representative position at CCR (Carrier Commercial Refrigeration)?
Overview
The Industrial Sales Representative is responsible for managing and growing a portfolio of industrial customers, developing new business opportunities, and achieving sales targets. The ideal candidate combines strong technical understanding with excellent communication and negotiation skills to provide high-quality customer support and commercial solutions.
Responsibilities
- Present, promote and sell products/services using solid arguments to existing and prospective customers
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
- Establish, develop and maintain positive business and customer relationships
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments
- Analyze the territory/market’s potential, track sales and status reports
- Build territory plans and strategy
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Keep abreast of best practices and promotional trends
- Generate opportunity pipeline
- Customize and communicate insights and value propositions
- Successfully close customer deals
- Continuously improve customer satisfaction through feedback
Qualifications
- Strong sales and negotiation skills, with a proven track record of successfully managing accounts and achieving revenue targets.
- Excellent communication and interpersonal skills to effectively engage with clients, understand their needs, and build long-term relationships.
- Strategic thinking and problem-solving abilities to identify client challenges, propose innovative solutions, capacity to define a vision and strategy and drive business growth.
- Strong negotiation and influencing skills to navigate complex client relationships and achieve mutually beneficial outcomes.
- Exceptional organizational and time management skills to effectively prioritize tasks and meet deadlines
- Ability to work independently, as well as collaboratively in a team environment.
- Ability and willingness to travel at least 60% of the time to customer events