What are the responsibilities and job description for the Front Desk Associate position at CCMC?
Are you a customer service aficionado who loves helping people? Are you looking for a company where you can learn and grow?
We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.
Our Front Desk Associates are the Ambassadors of First Impressions. They serve our community with administrative duties and provide above and beyond service that promotes CCMC’s core values.
What You’ll Accomplish
The physical requirements can vary, but generally, they may include:
What We Offer
We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.
Our Front Desk Associates are the Ambassadors of First Impressions. They serve our community with administrative duties and provide above and beyond service that promotes CCMC’s core values.
What You’ll Accomplish
- Managing front desk operations
- Greeting and assisting guests, answering phones, and directing calls
- Opening and closing the Community Center as shift requires
- Checking in members and guests to ensure planned use of the facilities
- Registering residents for special events and collecting payment
- Assisting the Membership Coordinator with an array of administrative duties
- Enforcing policies and procedures
- Maintaining a clean and inviting front desk environment
- At least 6 months of customer service experience with basic cash handling skills
- A dynamic, professional individual with a strong sense of organization, attention to detail, and problem solving skills
- Outgoing with a professional personality
- Must work well independently and within a group
- Excellent people skills, with a commitment to customer service
- Ability to communicate effectively orally and in writing
- Computer skills that include a strong working knowledge of MS Office programs
- Must pass a pre-employment drug screen and background check
The physical requirements can vary, but generally, they may include:
- Mobility: Ability to walk the grounds long distances in various weather conditions.
- Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
- Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
What We Offer
- Support Programs – Employee Assistance Program (EAP) and Calm Health.
- As a part-time employee, you may be eligible to accrue paid sick leave in accordance with applicable state and local laws.
- 401(k) with Company Match – Automatic enrollment with a 30% match on the first 10% of contributions.
- Competitive pay, depending on experience
- Part-time, flexible schedule
- Most importantly, a caring team who is dedicated to your success!