What are the responsibilities and job description for the Concierge - Bookkeeping Coordinator position at CCMC?
Villas at Seven Canyons Concierge / Bookkeeping Coordinator
Job Description
Department: Villa Services
Reports To: Villas Operations Manager
Status: Full-Time / Lunch Provided / Seasonal Bonus Plan
Position Summary
The Concierge / Bookkeeping Coordinator provides a blend of frontline owner/guest service and back-office financial support. This role ensures a welcoming, service-focused experience at The Villas at Seven Canyons while maintaining accurate invoice processing, vendor communication, and administrative organization.
Key Responsibilities
Owner & Guest Services
Job Description
Department: Villa Services
Reports To: Villas Operations Manager
Status: Full-Time / Lunch Provided / Seasonal Bonus Plan
Position Summary
The Concierge / Bookkeeping Coordinator provides a blend of frontline owner/guest service and back-office financial support. This role ensures a welcoming, service-focused experience at The Villas at Seven Canyons while maintaining accurate invoice processing, vendor communication, and administrative organization.
Key Responsibilities
Owner & Guest Services
- Greet owners and guests with professionalism and hospitality.
- Assist with recommendations, reservations, and special requests.
- Coordinate daily check-ins/outs and communicate villa readiness with Housekeeping and Engineering.
- Maintain an organized front desk, daily reports, and clear communication with all departments.
- Process and code vendor invoices accurately in Edenred.
- Track pending payments, vendor statements, and reconcile monthly charges.
- Maintain vendor files, COIs, and contract documentation.
- Prepare check requests, follow up on payment status, and support communication with HOAMCO AP/AR.
- Assist with expense tracking, reporting, and basic month-end tasks.
- Work closely with Housekeeping, Engineering, Gatehouse, and Club teams to ensure smooth operations.
- Communicate updates clearly through email, Microsoft Teams, and daily logs.
- Provide timely responses to owners, vendors, and internal partners.
- 2–3 years hospitality experience a plus, concierge, administrative, or general A/P A/R bookkeeping experience preferred.
- Strong communication and multitasking skills.
- High attention to detail and accuracy with numbers.
- Proficiency in Microsoft Office, Teams, and basic accounting software.
- Ability to maintain professionalism in a fast-paced environment.
- Always Uphold Villas and HOAMCO service standards.
- Maintain confidentiality of financial and owner information.
- Follow SOPs for safety, communication, and concierge-desk operations.
- Maintain a polished, professional appearance and demeanor.