Technical Director

• Strong teamwork and communication skills.
• Customer-focused approach.
• Effective and timely project completion.
• Commitment to continuous improvement.
• Committed to continued learning and training of new products and processes.

Duties and responsibilities:

• Work with the sales team to develop and close new opportunities and develop new products. The candidate must understand CCL Design products and be able to discuss their application with defined customers.
• Work with the Global Technical teams to understand all new products being developed.
• Train the sales team on all applicable processes for new products.
• Work directly with customers technical teams to develop solutions incorporating CCL Design technologies.

Main Responsibilities

• Managing the key Industrial Design, Product Design, Engineering, Branding and Commodity Mgmt. Groups.
  • Work with the CCL Design centers in the Americas, Asia and Europe, focusing on key customer development activities and providing the technical direction to Design Center technical team members.
  • Identifying and supporting opportunities for new business.
  • Oversee technical teams to ensure the New Product Introduction (“NPI”) process works smoothly for new and innovative products.
  • Manage relationship with the manufacturing plants, particularly plants in China where volume manufacture takes place.
    • Use of the Technical Reports format to define the development process with clear summaries, recommendations and all supporting data.
    • Oversee and evaluate the NPI system to ensure a robust procedure is maintained for handing over new product developments to production which outlines mix formulations, process requirements, performance criteria and final sign off, etc.
    • Manage and monitor the work in progress of the other employees in the USA.
    
    

Accountability:

• Is accountable for sales and profits of all technical project developments.

Required Competencies:

• Technical Skills.
  • Strong background in Engineering, Chemistry, or Industrial Design.
  • Ability to engage with technical teams and drive product innovation.
• Interpersonal Skills.
  • Customer Engagement – Strong presentation skills and the ability to manage complex customer interactions.
  • Relationship Building – Builds and sustains relationships with key internal and external stakeholders.
  • Business Acumen – Understands customer needs and aligns technical solutions accordingly.
• Travel & Engagement Expectations.
  • Willingness to travel 30-40% of the time.
  • Must be comfortable hosting and engaging customers at professional events, dinners, and networking functions to strengthen business relationships.