What are the responsibilities and job description for the Project Manager - Technology Procurement/Contract Process -W2 Only position at CCI- Computer Consultants International, Inc.?
WE ARE HIRING for State of SC University of South Carolina - Project Manager - Technology Procurement, Software Distribution, and Contract Process Consultant-W2 Only -Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role
Provide temporary contingent labor support to combine operational oversight for USC system-wide technology procurement intake with software distribution and related software or contract processes. The consultant will manage and monitor workflow queues, review requests for completeness and documented criteria, route required assessment tasks, coordinate software fulfillment and product-line updates, support supplier/contract and pricing coordination, maintain documentation, prepare reporting, and serve as a liaison among OBSS, Service Management, contract managers, technical/review teams, suppliers, and university customers.
Required Skills:
2 years of experience managing queues, cases, tickets, workflow tools, intake processes, software fulfillment, procurement, contract, or administrative service operations.
2 years of experience interpreting documented criteria, procedures, policies, and process guidance and apply them consistently.
2 years of experience documenting and maintaining process steps, training materials, knowledge articles, FAQs, status records, and customer guidance.
2 years of experience with procurement, contracts, software distribution, software licensing, service management, compliance, or administrative review workflows.
2 years of experience with Microsoft Office, email/calendar tools, and workflow/ticketing/service management systems.
Preferred Skills
Experience in higher education, public sector, or university technology/service management operations.
Experience with ServiceNow or similar ITSM/workflow systems.
Experience with software licensing, software asset management, supplier management, contract renewals, or procurement support.
Experience with technology procurement, vendor intake, software purchasing, or cross-functional review processes.
Familiarity with accessibility, security, privacy, AI, legal, procurement, or State of SC review processes.
Experience supporting cost models, billing, budgeting, product-line reporting, ROI/trend reporting, or leadership briefings.
Experience supporting continual service improvement and using customer feedback to improve processes.