Quality Manager

Company Description

CCG Talent Management is not only a business solutions company but a company that believes success starts with the individual. CCG Business Solutions has been consulting and providing talent placement services since 2007. Our team understands the principles of connecting purpose to business.  We are currently recruiting for a Quality Manager.

Job Description

We are seeking a Quality Manager with experience in the electronics industry, specifically in Surface Mount Technology (SMT) and Box Build for a PCB manufacturing environment supporting both military and commercial products. Familiarity with contract manufacturing and ITAR is highly beneficial. The Quality Manager will oversee the quality system performance, including ISO 9001, ISO 13485, and AS 9100 compliance, and regulatory requirements. This role reports to the General Manager.

Essential Duties and Responsibilities:

• Establish, implement, and maintain the Quality System according to ISO 9001/ISO 13485/AS 9100 standards and regulatory requirements; act as a representative for audits.
• Conduct audits and refine processes to align with Quality, ISO/AS guidelines, and regulatory requirements.
• Develop and track quality control goals, address customer returns, and align objectives with production processes to maximize reliability and minimize costs.
• Lead Root Cause Analysis efforts across the site.
• Manage the corrective action system for timely resolution and closure of CARs.
• Plan and conduct training related to product quality and reliability (e.g., SPC, DOE, New Hires).
• Develop and guide supplier quality initiatives.
• Interface regularly with customers to meet quality objectives.
• Report Quality System performance to site-level Senior Management.
• Support Program Management and Sales with new customer acquisition and initiation.
• Develop and manage the departmental budget effectively.
• Lead document control functions.
• Oversee ESD and calibration activities.
• Lead the Continuous Improvement effort onsite using Quality Teams.
• Support company-wide Continuous Improvement Programs.
• Participate actively in corporate initiatives on new Quality System certifications and Best Practices.
• Actively participate in the Site Management Team.
• Perform additional tasks as directed by the Plant Manager.

Qualifications

• Bachelor’s degree in Electrical, Mechanical, Industrial Engineering, or a related technical field; Master’s degree preferred.
• Minimum 8 years’ experience with ISO 9000 system implementation and maintenance.
• Minimum 5 years’ experience in box build and SMT operations within contract manufacturing.
• 5 years of experience in managing support staff, budgeting, using computer systems, and computing environments.
• 3 years’ experience with AS9100 or ISO 13485 preferred.
• CQM, CQE, and/or ISO lead auditor certification preferred.
• Strong background in Root Cause Analysis with change implementation capability.
• Six Sigma Green or Black Belt is desirable.
• Proficiency in business tools/applications (Email, Excel, MS Word, etc.).
• Excellent computer, problem-solving, and workstation skills.
• Experience with high-volume PCB assembly operations.
• Experience with internal and third-party registration audits.
• Experience guiding customer visits.
• Strong organizational, time management, communication, and problem-solving skills.
• Experience in motivating teams and creating a collaborative work environment.
• Ability to lead in a fast-paced, dynamic work environment.
• Capability to prioritize and manage multiple tasks simultaneously.
• ISO 9001 experience is required.
• Flexible with work hours when necessary.

Additional Information

Salary $140,000 - $160,000

Relocation Assistance