What are the responsibilities and job description for the Manager of Enrollment Services - Events and Planning (Reg FT) position at ccac?
1. Collaborates with the Director, Admissions, Vice President for Enrollment Services and Student Affairs to plan, develop, coordinate, and implement comprehensive enrollment events, recruitment schedule and calendar.
2. Collaborates with CRM Systems Analyst, Director, Admissions for admissions, recruiting and support staff to ensure effective data management, communication, and recruitment tracking using CRM/Recruit.
3. Cultivates and maintains strong partnerships with high school administrators, community organizations, social service agencies, and local business leaders to enhance recruitment pipelines and strengthen community engagement.
4. Engages directly with prospective students, parents, and families to provide guidance on admissions, academic programs, placement testing, financial aid, and student support services.
5. Collaborates with faculty and academic leadership to identify emerging market trends and support the development of new or updated academic programs aligned with workforce needs.
6. Leads the planning, logistics, and execution of enrollment-related events such as open houses, campus tours and information sessions.
7. Coordinates facility requests and set ups for each event.
8. Serves as a hands-on manager during events to oversee logistics, troubleshoot issues, and ensure smooth and professional execution in collaboration with the Director of Admissions.
9. Partners with marketing, admissions, academic departments, and student services to ensure cohesive and engaging experiences for prospective and admitted students.
10. Collect and use data to inform decision-making related to events.
11. Assists with student placement testing as needed to ensure a seamless admissions-to-enrollment process.
12. Oversees the development and maintenance of enrollment-related events web content in partnership with the IT and marketing/public relations teams to promote admissions events and provide clear, accessible information for prospective students.
13. Manages the college-wide admissions communication channels, including the admissions mailbox, ensuring timely and accurate responses or referrals to appropriate staff members.
14. Plans, organizes, and evaluates major enrollment events such as open houses, campus tours, enrollment expresses, registration days, orientations, and special outreach initiatives.
15. Coordinates New Student On Boarding schedule.
16. Supervises support staff.
17. Performs other related duties as required or as assigned by the Vice President for Enrollment Services and Student Affairs to support institutional enrollment goals and enhance the prospective student experience.