Demo

Insurance Customer Service Representative

CC Young & Henkelman Insurance Agency
Scranton, PA Full Time
POSTED ON 7/7/2026
AVAILABLE BEFORE 11/4/2026

Description of Position:

Local independent insurance agency is looking for a full-time Insurance Consultant/ Customer Service Representative to join our team. A Property & Casualty insurance license is required.

Responsibilities & Abilities

  • Maintain and manage client relationships (collect client information, issue change requests and certificates, create proposals, process client payments)
  • Report and maintain claims correspondence
  • Keep organized records in accordance to company standards and workflows

Skills

  • Excellent interpersonal and organizational skills
  • Proficiency with MS Office, Accord Forms, and Applied Epic
  • Must hold Property and Casualty insurance license
  • Ability to work independently and within a team
  • Candidate must be friendly and courteous

Competitive salary to commensurate with experience and education. Comprehensive benefits package available. (healthcare, 401K plan, paid vacation, sick days, and holidays)

Job Type: Full-time

Pay: $35,000.00 - $60,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience:

  • Insurance: 2 years (Preferred)

License/Certification:

  • Pennsylvania Property and Casualty Insurance License (Preferred)

Work Location: In person

Salary : $35,000 - $60,000

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