What are the responsibilities and job description for the Front Desk Receptionist position at CC DERMATOLOGY MSO LLC?
Job Type
Full-time
Woodburn, OR
Description
Clear Choice Dermatology is seeking a warm, organized, and proactive Front Desk Receptionist to be the welcoming face of our Woodburn clinic. This role is essential in creating a positive first and last impression for our patients while ensuring smooth and professional day-to-day operations.
If you thrive in a fast-paced healthcare environment, enjoy helping people, and are passionate about providing outstanding service, we’d love to meet you!
What You’ll Do
As a Front Desk Receptionist, you'll manage the full patient journey — from warm greetings at check-in to scheduling follow-ups and processing payments at check-out. Key responsibilities include:
Check-In Responsibilities:
- Greet patients and visitors with a friendly, professional attitude
- Verify insurance information and ensure patient forms are complete
- Enter and update patient demographics accurately in the system
- Maintain office readiness and contribute to a clean, organized front desk area
- Answer incoming calls and route messages with care and confidentiality
Check-Out Responsibilities:
- Review provider notes and coordinate treatment plans and follow-ups
- Schedule future appointments and enter patients into recall systems
- Collect co-pays, balances, and process credit/refund transactions
- Dispense skincare products and maintain accurate logs of purchases
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Post daily charges and support back-office operations as needed
What We’re Looking For
Qualifications & Skills:
- High School Diploma or GED required
- 2 years of experience in a medical front office or similar customer service role
- Knowledge of EMR systems and insurance verification preferred
- Excellent communication and multitasking abilities
- Polished, professional appearance and a patient-first attitude
- Ability to work independently, prioritize tasks, and handle confidential information
- Proficiency in Microsoft Outlook, Word, and general computer systems
- Typing speed of at least 60 WPM
Work Environment & Schedule
- Full-time, onsite role in a professional medical office
- Must arrive 15 minutes before scheduled clinic hours
- Requires standing, sitting, bending, and lifting up to 40 lbs
- Uniform required
- HIPAA and OSHA compliance mandatory