Desktop Support Specialist - W2 Only (NO 3rd Party)

Role: Desktop Support / Logistics Specialist

Location: Portland OR, Onsite

Duration: 7 months, with possible extensions

Pay rate: $30-35/hour on W2 (client will not consider C2C)

Key Responsibilities:

• Provide first- and second-level technical support for desktops, laptops, printers, and peripherals.
• Troubleshoot hardware, software, and network connectivity issues.
• Install, configure, and maintain operating systems, applications, and security tools.
• Assist with user account management (Active Directory, email, VPN, etc.).
• Manage inventory of IT equipment, accessories, and spare parts.
• Coordinate procurement, shipping, and receiving of hardware/software.
• Track asset lifecycle: deployment, maintenance, upgrades, and decommissioning.

Required skills:

• Experience in desktop support or IT helpdesk.
• Experience with Windows and macOS operating systems.
• Familiarity with networking basics (TCP/IP, DNS, DHCP, VPN).
• Experience with ticketing systems (ServiceNow, Jira, or similar).
• Experience in logistics, inventory management, or procurement is a plus.

PLUSSES:

Relevant certifications (CompTIA A , ITIL, Microsoft Certified Professional)

Please send resume ASAP.