Senior Human Resources Generalist

Job Description



The Sr. HR Generalist is a client-facing position responsible for performing full-scope human resources services within the position’s level of responsibility. These services may include payroll, benefits administration, onboarding/offboarding, employee relations, compliance, client interactions, and other HR-related projects. We are seeking a results-oriented individual to work as an Sr. HR Generalist in a fast-paced and rapidly growing environment. One position is available at this time in the St. Louis, MO office.

Essential Functions And Primary Duties

• Manages and completes a variety of tasks and interacts with clients to appropriately address day-to-day HR operations as required by the scope of services within the client engagement
• May take the lead in client functions and client transitions to ensure the integration and efficient operation of the HR function
• Serves as the first point of contact for escalated or complex HR matters; problem-solves and seeks support to address client-related matters
• Performs work in and has an advanced level understanding of compliance with applicable federal and state employment regulations and laws, company policies, and HR Services standards
• Oversees employee onboarding to ensure the proper completion of all new hire paperwork, conducts new hire orientation, reviews client policies and procedures with new hires
• Oversees the offboarding process for separating employees in accordance with company, state, and federal regulations
• Ensures all client processes and documentation are current and accurate
• Processes client payrolls using third-party payroll platforms:
• Collects and reviews time, attendance, and leave information (applicable to the DC team only)
• Maintains payroll-related information and inputs into the payroll system (e.g., separations, tax exemptions, and misc. changes)
• Previews payroll changes prior to transmitting payroll
• Prepares and submits retirement, FSA, and HSA remittances (as applicable) in applicable platforms
• Serves as the first point of contact for employee and client payroll-related questions
• Ensures accuracy of all payroll-related data (e.g., benefits, retirement, tax, etc.)
• Completes application forms for state tax withholding identification numbers, unemployment insurance identification number(s) and workers’ compensation insurance, and performs the steps necessary to register the Organization to do business in new states in which employees are hired; researches and resolves payroll-related tax notices received; and closes out tax withholding accounts as appropriate (applicable to DC team members only)
• Conducts quarterly and annual reviews of payroll information
• Handles complex payroll situations with payroll providers, state agencies, employees, and client contacts Has a proficient understanding of basic payroll laws and regulations
• Administers benefits:
• Processes new hire enrollments, terminations, and changes
• Ensures compliance with COBRA and HIPAA guidelines
• Manages leave administration under disability plans, state, and federal leave guidelines
• Reviews, processes, and resolves any issues regarding benefit invoice reconciliation
• Assists employees with benefits-related questions and liaises between employees and the benefits broker/ insurance carriers
• Manages annual benefit renewal activities
• Oversee the open enrollment timeline/schedule
• Communicate with employees the steps and actions that need to be taken during the open enrollment period
• Assist the Engagement Manager with evaluating renewals (i.e., quotes, changes, etc.), communication of renewal to client (i.e., cost sharing, plan design, etc.), and strategize with the client on renewal decisions (i.e., going to market, plan design, etc.) (applicable to DC team members only)
• Provides support, guidance, and best practice information to clients on policies, procedures, compliance, employee relations, and other HR-related matters
• Understands, interprets, and follows policies, procedures, and applicable employment laws that align with the workplace culture of the client
• Provides on-site support to clients as needed
• Provides support to all HR Services clients as needed
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
• Participates and leads initiatives that improve the HR Services team; contributes ideas, knowledge, and applicable past experiences
  
  

Preferred Qualifications

• A bachelor’s degree in Human Resources or other related education, and 5 - 10 years of relevant experience, or any similar combination of education and experience
• Experience managing HR functions across multiple states
• Proven experience working with external clients in an HR consulting or outsourcing capacity.
• Strong knowledge of federal, state, and local employment laws and regulations.
• Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
• Strong problem-solving skills and the ability to handle multiple priorities in a fast-paced environment.
• Proficiency in HR software and payroll systems.
• HR certification (e.g., SHRM-CP, PHR) is a plus.
• PHR or SHRM-CP Certification or other human resources or payroll-related certifications
• Experience managing HR functions across multiple states
• Strong knowledge of federal, state, and local employment laws and regulations
• Excellent computer skills and proficient in Excel, Word, and Outlook
• Excellent communication and interpersonal skills, with the ability to build and maintain client relationships
• Excellent interpersonal skills and a collaborative work style
• A demonstrated commitment to high professional ethical standards and a diverse workplace
• Excels at operating in a fast-paced environment
• Ability to look at situations from several points of view
• Persuasive with details and facts
• Experience working with different HRIS, including managing the implementation of new systems
  
  

Minimum Qualifications

• High school diploma or GED required.
• At least 2 years of demonstrated HR experience
• Demonstrated ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally
• Ability to analyze and prioritize multiple responsibilities
• Proficiency with Microsoft Suite software tools (Word, Outlook, Excel, Teams etc.)