What are the responsibilities and job description for the Programs Manager position at CBIZ?
CBIZ Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients anticipate what's next and discover new ways to accelerate growth. CBIZ has more than 10,000 team members across more than 160 locations in 22 major markets coast to coast.
CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.
Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.
Minimum Qualifications
- High School Diploma or GED required; Bachelor's degree preferred
- Over 6 years' experience in area of expertise with increasing complexity
- At least 4 years' experience supervising and leading staff
- Must maintain current required licenses and certifications relevant to field of expertise
- Demonstrate industry experience and technical knowledge in area of expertise
- Proficient use of applicable technology
- Demonstrated ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally
- Expert knowledge of state and federal legislation and regulations impacting discipline
- Expertise in managing clients
- Advanced problem solving and critical thinking skills
The National Programs Division is a unique operating division of CBIZ Property and Casualty Insurance. We focus on developing and managing specialty niche program business for homogenous customer groups. Working closely with our insurance carrier/capacity partners, we offer comprehensive insurance products, customized claims and risk management services, and outstanding customer service.
Essential Functions and Primary Duties
- Manage the work activities, performance, and development of the program team.
- Act as a referral resource for underwriting and operational issues.
- Work with senior management to monitor and achieve profit and growth goals.
- Collaborate with senior management, carriers, HR, marketing, accounting, IT, and outside vendors, to address program issues and strategies.
- Ensure that all internal controls and procedures are followed – manage underwriter authority.
- Develop and execute strategic initiatives to improve operations and achieve goals.
- Oversee quality review and file audit process.
- Manage an assigned book of business as needed.
- Build on niche expertise and monitor relevant issues affecting the business.
- Work with senior management on various projects as needed.
Preferred Qualifications
- Bachelor's degree
- Insurance educational designations such as CPCU, ARM or CIC
- Experience in a delegated underwriting authority operation – MGA/MGU