What are the responsibilities and job description for the Store Manager position at CBD Plus USA?
Sales Store Manager – CBD Plus USA
Knoxville, TN
Full-Time | Retail - Sales Leadership
Pay: $15.00 - $20.00/hr (includes base pay commission tips)
Lead the Sales. Own the Results.
CBD Plus USA is seeking a Sales Store Manager to lead our Johnson City (Lyle St) location! This is a performance-driven leadership role designed for someone who knows how to drive revenue, increase cart averages, and build a competitive, high-energy sales team.
This position is for a hands-on leader who leads from the front, someone who actively sells, coaches in real time, and holds their team accountable to results.
If you understand that strong operations support strong sales, and that strong sales drive growth — this role is for you.
About the Role
As Sales Store Manager, you are responsible for:
- Driving store revenue and consistently meeting or exceeding monthly sales goals
- Increasing average transaction value through coaching and strategy
- Developing a confident, knowledgeable, and competitive sales team
- Creating a culture built around accountability, performance, and customer experience
You will actively sell alongside your team while monitoring metrics, identifying opportunities, and implementing strategies to maximize profitability.
Key Responsibilities:
Sales Leadership & Performance
- Set clear daily, weekly, and monthly sales expectations
- Coach associates on upselling, bundling, and consultative selling techniques
- Monitor and improve store KPIs including revenue, cart average, and conversion
- Lead by example on the sales floor
Team Development
- Hire, train, and develop high-performing sales associates
- Conduct regular performance check-ins and accountability conversations
- Lead team huddles focused on sales strategy and product education
- Motivate your team to compete and win
Operational Excellence
- Oversee scheduling, cash handling, POS operations, and store procedures
- Ensure inventory accuracy, FIFO rotation, and strong product availability
- Maintain clean, organized, and visually sales-driven merchandising
- Submit required reports and communicate with regional leadership
Customer Experience
- Deliver and model a high-energy, consultative shopping experience
- Resolve escalated customer concerns professionally
- Ensure the team stays educated on products, industry trends, and compliance
Qualifications
- 1–3 years of retail management or supervisory experience (sales-focused preferred)
- Proven ability to drive sales and lead a performance-based team
- Strong communication and coaching skills
- Experience managing inventory, merchandising, and POS systems
- Ability to analyze sales metrics and adjust strategy accordingly
- Comfortable working independently and making leadership decisions
- Cannabis, vape, wellness, or specialty retail experience is a plus
What We Offer
- Goal based monthly commissions
- Tips
- Ongoing leadership development and regional support
- Growth opportunities within a fast-expanding company
- A performance-driven, wellness-focused retail environment
Who Thrives in This Role
- Competitive leaders who love hitting and exceeding goals
- Coaches who develop strong sellers, not just cashiers
- Organized operators who understand that clean systems support strong sales
- Motivated managers who take ownership of results
If you are energized by driving numbers, building teams, and leading from the front of the sales floor, we encourage you to apply.
Join CBD Plus USA and lead a store where performance, accountability, and growth matter!
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Application Question(s):
- How many years of management experience do you have?
- Do you have reliable transportation?
- Are there any days or times you are unavailable to work?
- Are you above the age of 21?
- How many years of sales experience do you have?
Work Location: In person
Salary : $15 - $20