What are the responsibilities and job description for the Account Coordinator position at cbcs?
SISCO (Self Insured Services Company) is continuing to grow, and as a result of that growth, we are looking for an Account Coordinator to join our team. This individual will support the Account Management team by assisting with day-to-day servicing of existing client accounts. This role focuses on reporting, data management, coordination tasks, and administrative support to ensure accurate client information and efficient internal operations.
Essential Functions
- Request and manage policy and account information from brokers
- Prepare and distribute reports for internal and account management use
- Coordinate claim reviews and manage related client communications
- Set up and maintain care networks and physician panels
- Maintain and update client data, contacts, and profiles in internal systems including Monday.com
- Manage team email inboxes and respond to or route inquiries as appropriate
- Support department projects and assist with new business and compliance-related updates as assigned
- Strong written and verbal communication skills
- Ability to multitask with attention to detail and accuracy
- Effective time management and organizational skills
- Strong decision-making skills and ability to meet deadlines
Full-Time Benefits - Most benefits start day 1
- Medical, Dental, Vision Insurance
- Flex Spending or HSA
- 401(k) with company match
- Profit-Sharing/Defined Contribution (1-year waiting period)
- PTO/Paid Holidays
- Company-paid ST and LT Disability
- Maternity Leave/Parental Leave
- Subsidized Parking
- Company-paid Term Life/Accidental Death Insurance
About SISCO:
SISCO (Self Insured Services Company) is a leading third-party benefit administration firm dedicated to maximizing the value of employee benefits for our clients. SISCO was established in 1980 as a boutique third-party administrator dedicated to the administration of unique, complex plan designs. Today, SISCO is recognized as a premier third-party administrator for employee benefits, serving 600 employers and 1,000,000 members from our headquarters in Dubuque, IA.
For the past decade, many Health Insurance Carriers and Payers have been quietly driving industry trends in the wrong direction. The result is a lower standard of prudent review and ever-increasing costs. Our strategy is to simply administer employer plans with the same care, diligence, and expertise we apply to our own benefit program. Learn more at www.siscobenefits.com
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