What are the responsibilities and job description for the Wireless Enrollment Associate position at CB Sales Agency?
Our clients have had massive success to start the year being able to generate and maintain a large and growing customer base and we need your help! We are looking for an Wireless Enrollment Associate to join our expanding team. This role will focus on engaging with and enrolling new customers into our clients' available wireless services. We are willing to train highly motivated people from the Wireless Enrollment Associate position with our team to facilitate your long-term career success. As a part of our Wireless Enrollment and Customer Experience team, you will be the front line of customer interaction, helping individuals find affordable wireless solutions. The ideal Wireless Enrollment Associate candidate will have exceptional communication skills and be genuinely excited to help others.
Responsibilities Of The Wireless Enrollment Associate:
- Interacting with customers to provide information in response to inquiries, concerns, and questions about their product offers
- Assisting members in enrollment and provider services
- Provide a daily breakdown of client interactions to the AT&T Wireless Enrollment Associate team, and offer feedback to improve the client experience
- Be familiar with all products and services we promote and sell to be able to answer any questions or inquiries if needed
- Adapt on the spot to address and resolve any customer issues, concerns, or questions
- Proactively identify opportunities to drive sales, boost engagement, and help businesses succeed
What We Look for in an Wireless Enrollment Associate:
- A high school diploma or GED equivalent
- 1-2 years of experience in a sales, enrollment, or client-facing role is highly recommended
- Maintains a high-energy attitude
- Confident ability to build meaningful and lasting relationships with new and existing customers
- Sharp interpersonal skills in a fast-paced environment
- Strives for growth in a team dynamic
- Ability to adapt to a fast-paced sales environment and handle multiple tasks
- Ability and determination to learn from senior AT&T Wireless Enrollment Associates
Job Type: Full-time
Pay: $64,350.00 - $68,339.00 per year
Work Location: In person
Salary : $64,350 - $68,339