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Administrative Assistant / Medical Records

CAYUGA COUNSELING SERVICES
Auburn, NY Full Time
POSTED ON 12/11/2025 CLOSED ON 12/19/2025

What are the responsibilities and job description for the Administrative Assistant / Medical Records position at CAYUGA COUNSELING SERVICES?

Cayuga Counseling Services, Inc. seeks a Full Time (40 hours per week) Administrative Assistant/ Medical Records to join our Administrative Department for our Trauma and Resiliency Services. The hours for this position are Monday, Tuesday and Friday 9am - 5:30pm and Wednesday and Thursday 10:30am - 7pm. The Administrative Assistant will join a team of professionals who support Agency initiatives and Program staff and interact with Agency clients in a trauma informed manner at the Main Office located in Auburn, NY.

Essential Functions Include

  • Professionally greet clients and visitors of the Agency. Provide information to visitors regarding the Agency services and programs.
  • Answer incoming telephone calls and direct to appropriate staff members.
  • Assist with Data collection (i.e. Surveys) and data entry into the electronic databases used by the Clinic and SAVAR and Haven programs
  • Assist Agency staff members with various clerical duties and preforms other clerical tasks as required.
  • Make appointment reminder calls daily.
  • Perform other administrative duties as necessary.

Medical Records

  • Maintain, organize and update patient medical records in compliance with HIPPA policies and procedures.
  • Scan all paperwork into client's chart.
  • Process requests for release of information in accordance with confidentiality and legal guidelines.
  • Ensure accuracy and completeness of medical records, charts and electronic health record entries.
  • Send all Health Assessments to Medical Director.
  • Print, fax, or mail appropriate records to people and agencies according to laws and regulations. (Schools, Lawyers Office, DSS, Doctor's office, Sheriff's Department)
  • Mail out all outreach and discharge letters when requested by staff.

Qualified Canidates

Prior experience in an administrative position, must have a high school diploma or equivalent; the ability to effectively and efficiently handle multiple priorities; the ability to function in a fast-paced confidential environment; be willing to learn and be self-motivated. Preference will be given to candidates with prior experience in a similar medical setting. The ability to greet clients in a friendly manner and foster a pleasant and relaxed atmosphere. Required to maintain client and Agency confidentiality and abide by HIPPA regulations. EEO.

Cayuga Counseling Offers Great Benefits Including

  • 3 Weeks PTO in your first year, 4 weeks in your second year.
  • 48 Hours or Wellness time annually (4Hours accrue per month) that can be used any time you feel you need some time for yourself.
  • 96 Hours of sick time annually (accruing 8 hours per month)
  • 10 Holidays off per year including one Floating Holiday
  • Agency sponsored life and dental insurances for employees, family plans are also available.
  • 6 different health insurance plans to choose from to fit your needs.
  • Sabbatical: after 5 years of service, you are eligible for 4 weeks paid time off that does not go against your other PTO.
  • Supportive work environment.
  • EEO

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Salary.com Estimation for Administrative Assistant / Medical Records in Auburn, NY
$39,858 to $49,384
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