What are the responsibilities and job description for the Case Manager position at Cayuga Centers?
Cayuga Centers is hiring immediately for Case Manager for the UC-TFC Program!
Earn: $30.00 - 31.00/hour
Location: New York City, NY
Join our team and make a difference in the lives of children, youth, and families in our community!
About Cayuga Centers
Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth and families.
At Cayuga Centers, we embrace diversity, equity, inclusion, and belonging. We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.
Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws.
About the Program and Case Manager Position:
Our Transitional Foster Care Program for Unaccompanied Children (UC), overseen by the Office of Refugee Resettlement (ORR), ensures the well-being and safety of unaccompanied children (ages 0-17) who cross the US border without an adult. Unlike traditional congregate care settings, our approach involves placing unaccompanied children in foster homes while diligently searching for and assessing potential sponsors identified in the US. During their stay with us, we provide medical care, case management, engaging life skills classes, and essential mental health services.
The Case Manager acts as the centralized point of contact for all UC in ORR custody who have been placed in Cayuga Centers’ Transitional Foster Care (TFC). The primary role of the Case Manager is to ensure that each UC is safe and cared for, and is reunited with a suitable parent, guardian, or sponsor in the most expeditious manner possible.
How you will get to use your skills as a Case Manager….
Earn: $30.00 - 31.00/hour
Location: New York City, NY
Join our team and make a difference in the lives of children, youth, and families in our community!
About Cayuga Centers
Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth and families.
At Cayuga Centers, we embrace diversity, equity, inclusion, and belonging. We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.
Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws.
About the Program and Case Manager Position:
Our Transitional Foster Care Program for Unaccompanied Children (UC), overseen by the Office of Refugee Resettlement (ORR), ensures the well-being and safety of unaccompanied children (ages 0-17) who cross the US border without an adult. Unlike traditional congregate care settings, our approach involves placing unaccompanied children in foster homes while diligently searching for and assessing potential sponsors identified in the US. During their stay with us, we provide medical care, case management, engaging life skills classes, and essential mental health services.
The Case Manager acts as the centralized point of contact for all UC in ORR custody who have been placed in Cayuga Centers’ Transitional Foster Care (TFC). The primary role of the Case Manager is to ensure that each UC is safe and cared for, and is reunited with a suitable parent, guardian, or sponsor in the most expeditious manner possible.
How you will get to use your skills as a Case Manager….
- Ensure safety for all youth within each foster home
- Manage a high turnover caseload depending on incoming placements and releases
- Coordinate initial intake for each youth
- Manage reunification process for each youth
- Keep information updated in the UC Portal
- Coordinate and handle an estimated case load of 8 - 12 youth at any given time.
- Schedule and confirm each youth has an initial medical evaluation within forty-eight hours of arrival with the Family Nurse Practitioner
- Coordinate and assist the clinician to ensure the admission assessment and family tree are completed within three days of arrival.
- Coordinate and assist clinician to ensure the psychosocial summary and Individualized Service Plan (ISP) are completed within seven days of arrival.
- Ensure all assessments, Significant Incident Reports (SIR), team case notes, and foster family daily reports are current in the hardcopy file, electronic file, and UC Portal.
- Coordinate each case with the clinician and GDIT Case Coordinator to review progress, concerns, and make recommendations on release.
- Coordinate the discharge and release of child to their sponsor
- Ensure each youth is enrolled and attending school
- Respond to client emergencies within or outside work hours
- Responsible for Chart Audits
- Must be willing and able to positively step forward to assist in other programs, if requested, to maintain a full caseload, assist fellow staff/families, and complete other projects and duties as assigned by your immediate supervisor, program leadership, or Chief Executive Officer.
- Bachelor’s degree in relevant behavioral/social sciences field required, Master's preferred
- One to three years of progressive experience in case management preferred
- Child welfare experience and professional licensure - strongly preferred
- Ability to work in a fast-paced environment
- Strong skills in Microsoft Office including Word, Excel, PowerPoint, and Outlook applications
- Ability to work well with people from many cultures including recent immigrants, non-English speakers, and LGBTQ children
- Bilingual - English & Haitian Creole or English & Spanish required. All agency documents and records are in English, so English writing proficiency is required.
- Valid NYS Driver's License preferred
- Computer work requires sitting at a desk for long periods of time
- Must be able to lift up to 30 pounds
- Time driving and/or taking public transportation to conduct client and family visits
- Regular hours vary depending on program needs; Must be flexible to meet program needs
- Must be available to work afternoons, evenings and weekends required
- Certified Great Place to Work ®
- Council on Accreditation (COA) Accredited
- Implement best practices and evidence-based interventions
- Committed to employee professional development and advancement
- We embrace change, innovation, and opportunities
- Our diverse workforce acts and leads with human sensitivity and respect
- Large and growing national footprint
- 120 hours of Vacation
- 10 Holidays, 3 Personal Days, Medical Appointment Time
- Public Service Loan Forgiveness Eligible Employer
- Medical, dental, and vision insurance
- Pet and Legal Insurance
- Employee Assistance Program
- FSA, Transit, and Parking savings accounts
- Supplemental life insurance, critical illness, and enhanced short-term disability benefits
- 401(k) match
- Corporate Discounts Program
- Sick Leave Pool
- Identity Protection
Salary : $30 - $31