What are the responsibilities and job description for the Store Manager position at Cayucos Surf Company, Inc?
Cayucos Surf Company, Inc is seeking a Store Manager to lead daily operations and deliver an exceptional customer experience in Cayucos, CA.
Position Summary
The Store Manager is responsible for overseeing all aspects of store performance, including sales, merchandising, staffing, and day-to-day operations. This role ensures the store runs smoothly, customers receive outstanding service, and team members have clear direction to meet business goals.
You will be a hands-on leader who creates a positive store environment, maintains strong operational standards, and drives continuous improvement to support sustainable growth.
Key Responsibilities
Manage day-to-day store operations, ensuring sales floor readiness, customer service standards, and efficient workflows
Lead, coach, and schedule team members to support performance, productivity, and coverage across shifts
Oversee merchandising and inventory practices, including receiving, stocking, visual presentation, and stock accuracy
Monitor key performance indicators (such as sales, conversion, and shrink) and take action to improve results
Handle customer escalations professionally, protecting the customer experience and the company’s reputation
Required Qualifications
Ability to work onsite in Cayucos, CA on a full-time basis
Demonstrated leadership experience in a retail environment, with the ability to coach and hold teams to standards
Strong organizational skills with attention to detail in areas like merchandising, inventory, and operational execution
Reliable decision-making and professional communication with customers and team members
Ability to stand, walk, and perform essential store duties for extended periods, including light lifting as needed
Preferred Qualifications
Experience managing retail operations, including scheduling, inventory control, and sales performance
Familiarity with loss prevention practices and maintaining inventory accuracy
Proven track record of driving customer satisfaction and improving store results
Comfort working in a fast-paced environment with multiple priorities and tight timelines
Compensation
Hourly rate: $21.00 - $25.00
Salary : $21 - $25