What are the responsibilities and job description for the Customer Solutions Architect position at caylent?
Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). We provide a full-range of AWS services including workload migrations and modernization, cloud native application development, DevOps, data engineering, security and compliance, and everything in between.
At Caylent, our people always come first. We are a global company and operate fully remote with employees in Canada, the United States, and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!
The Mission
We are seeking a Customer Solutions Architect to partner with our sales team. The right candidate is someone who has broad and deep AWS expertise and a proven ability to establish themselves as a trusted advisor to existing and potential customers. You're passionate about AWS and love working backwards with our customers to drive their business forward.
Your Assignment
- Lead deep dive architecture & design sessions with customers and propose Well-Architected solutions
- Author proposals and statements of work that capture customer requirements & constraints and ensure successful project outcomes
- Educate customers & evangelize AWS through blogs, white papers, webinars, presentations, and direct customer engagement
Your Qualifications
- 5 years of experience architecting, building, and operating solutions on AWS
- 10 years of experience with infrastructure, application, database, and/or networking architecture
- Ability to assess and align business and technical strategy with customer needs
- Excellent oral and written communication skills
- Superb presentation & workshop leadership skills, ability to tailor conversations to technical SMEs through executive leadership audiences
- Strong understanding of cloud-native patterns and Well-Architected best practices
- Ability to travel up to 25% (conditions permitting)
Preferred Qualifications
- Experience with highly-available, fault-tolerant architectures
- Experience with IT compliance frameworks and requirements (e.g. PCI, HIPAA, GDPR, security)
- Previous experience in pre-sales or equivalent company-internal strategic roadmap influence
- AWS DevOps Pro, Specialty Certifications
Benefits
- 100% remote work
- Generous holidays and flexible PTO
- Competitive phantom equity
- Paid for exams and certifications
- Peer bonus awards
- State of the art laptop and tools
- Equipment & Office Stipend
- Individual professional development plan
- Annual stipend for Learning and Development
- Work with an amazing worldwide team and in an incredible corporate culture
This role may require up to 25% travel, depending on business needs.
NOTE: We’re unable to provide visa sponsorship now or at any time in the future.
At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.
These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.
If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.
If you have any questions, please contact talent@caylent.com
Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.
We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.