What are the responsibilities and job description for the Debt Collector 1 year of Call center/ Consumer Collections required position at Cawley & Bergmann, LLC?
**LARGE BALANCE 3rd PARTY COLLECTORS NEEDED!
We're getting dumped with an inventory of big balance credit cards and consumer loans, and we need to hire experienced collectors ASAP!
Get paid what you're worth, not what other agencies are paying.
Why Work Here?
Every Agent in our office is getting a BONUS!!!!
Cawley & Bergmann, LLC., a leading national collections firm is seeking experienced consumer debt collection agents to join our expanding team. We are a rapidly growing national consumer collections and servicing company, and we've experienced explosive growth in each of our sites which include NJ & FL. Our clients are national financial institutions that continue to place business specifically tailored to our expertise and proven abilities. We are a compliant agency working for high-class, well-known clients who place credit cards, consumer loans and FinTech debt for collections.
We are a work-hard/play-hard team, and we invest in our people.
Cawley & Bergmann, LLC. has increased its national staff by over 60% in the past year, and with new clients coming on board and a surplus of collection accounts to work, we are seeking talented individuals with proven track records who can assist us in continuing this level of growth! We deploy the latest technology available, including Latitude by Genesys, LiveVox HCI, digital collection tools, and advanced Business Intelligence software.
Ideal candidates will be career-minded individuals with a commitment to courtesy and professionalism, and proven experience negotiating with consumers.
Cawley & Bergmann, LLC.'s monthly performance bonus structure is uncapped and is designed to mightily reward hard work and proven results. 90% of current staff receive substantial monthly performance bonuses!
Responsibilities
- Handle inbound and outbound calls to collect outstanding debts while maintaining a high level of customer service.
- Utilize negotiation skills to reach payment agreements with clients.
- Accurately document all interactions and updates in the financial software.
- Analyze accounts receivable to identify overdue payments and prioritize collection efforts.
- Provide information on financial concepts and payment options to clients.
- Ensure compliance with relevant regulations and company policies during collection processes.
Minimum Requirements:
1-3 years minimum 3rd party consumer collection experience
Compensation:
We offer a competitive salary and an unlimited performance bonus structure
Salary commensurate depending on skill, knowledge, and experience
Benefits available include medical, dental, vision, paid sick and vacation, and 401k
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Please list the names of up to 2 Collection Agencies and/or Call Centers you've recently worked for:
- Please confirm you are aware that this is an full-time in-office job. Remote work is not available.
Experience:
- Consumer collections 3rd Party: 1 -3 years (Required)
- Call Center: 1 year (Required)
Work Location: In person, in-office
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Referral program
- Vision insurance
Ability to Commute:
- Cheektowaga, NY 14225 (Required)
Ability to Relocate:
- Cheektowaga, NY 14225: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20
