What are the responsibilities and job description for the Fraud Reviewer position at Cavalry Portfolio Services?
Join us in our professional office conveniently located just north of the Westchester County Airport off Rte 684 near Armonk, NY.
Cavalry Portfolio Services is a financial services company specializing in consumer credit and collections. Cavalry, founded in 2002, helps people create affordable solutions to resolve their debt, and is committed to providing customers with a professional experience.
The Position
We are looking for the right individual to join our Customer Relations team and be primarily responsible for reviewing fraud claims (disputes). The position is a great opportunity for an individual to learn about consumer credit. Responsibilities include:
- Reviewing fraud disputes through the examination of supporting documentation, account data, internet research, or other information sources
- Determining whether a fraud claim meets the Company’s criteria for fraud or not
- Reviewing and responding to fraud disputes received through the major credit bureaus through the e-Oscar system
- Performing other dispute investigation as needed
- Reporting relevant trends and issues identified to management
The ideal candidate must have:
- Strong communication skills, written and verbal
- Strong reading comprehension skills
- Working knowledge and experience using MS Office
- A high level of work ethic and integrity
Prior experience in a highly regulated field is very helpful.
Additionally candidates should be reliable and accountable, someone who can keep cool in a fast paced, high pressure environment and be a team player.
- Bilingual English/Spanish is desirable but not necessary
Cavalry is located in a Class A multi-tenant office space with great amenities including a free gym and onsite cafe.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $20 - $22