Business Office Manager Billing experience/Payroll HR

Major Duties and Responsibilities

Financial Operations and Reporting

• Develop, plan, direct, and oversee the overall financial operations, accounting, and reporting for the facility. This includes managing all financial and business functions related to accounts payable/receivable, billing, collections, payroll, taxation, purchasing, cash flow, etc.
• Ensure financial processes, transactions, and reporting comply with generally accepted accounting principles, regulations, laws, and facility policies and procedures

Performance Monitoring and Analysis

• Produce monthly financial statements, income statements, and cost reports to analyze performance and financial health
• Develop and monitor key performance indicators related to financial goals and outcomes. Work with department heads to identify areas for improvement based on KPI measurements and trends.

Budgeting

• Lead the budget development process on an annual and as-needed basis with input from department heads
• Create short-term and long-term financial forecasting and budget projections. Present budgets to administrator and board of directors/governing body.

Billing and Collections

• Oversee patient billing process to ensure timely and accurate claims submission
• Develop systems to effectively manage accounts receivable. Routinely analyze and report on accounts receivables and collection issues.

Supervision and Staff Management

• Recruit, hire, supervise, and evaluate business office staff to build a capable team
• Set clear expectations for business office team performance and service excellence. Address performance issues.
• Facilitate meetings, committees, and activities involving business office team

Regulatory and Policy Knowledge

• Maintain working, current knowledge of regulations, laws, and programs related to Medicare/Medicaid, private insurance, skilled nursing/LTC finance and reimbursement policy that impact fiscal performance

Additional Tasks and Requirements

• Treat all residents with dignity and respect
• Comply with all policies, procedures, regulations
• Maintain confidentiality of protected health information
• Report any noncompliance, retaliation, discrimination
• Report allegations of abuse or neglect
• Follow infection control practices
• Complete all required training
• Meet general health and physical requirements

• Bachelor’s degree in Accounting, Business Administration or related field preferred.
• Must have at least three (3) years of experience in a billing or supervisory capacity in the business office of a hospital, nursing home, or other related health care facility.
• Knowledgeable of skilled nursing home regulations, procedures, laws, regulations and guidelines pertaining to long-term care.