What are the responsibilities and job description for the Store Manager position at Cavalier Cleaners?
Job Title: Dry Cleaning Drop Store Manager
Location: 7032 Mill Rd Brecksville OH
Job Type: Full-Time
Compensation: $20 an hour
Company: Cavalier Cleaners
Hours: Monday - Friday …. 12noon - 7pm
About Us:
We are a busy dry cleaning drop store providing top-quality service and fast, friendly customer care. As a key link between our customers and the cleaning plant, we pride ourselves on accuracy, professionalism, and a welcoming environment.
We're currently seeking a responsible and customer-focused Drop Store Manager to lead our front-end operations and ensure smooth day-to-day performance.
Key Responsibilities:
- Greet customers and assist with drop-off and pick-up of garments
- Tag and inspect incoming garments for stains, damage, or special care needs
- Maintain accurate records and ensure all orders are properly tracked
- Manage daily transactions using the POS system and handle cash/credit payments
- Communicate clearly with the main plant to ensure timely processing and delivery
- Handle customer inquiries, complaints, claims and special requests
- Maintain cleanliness and organization of the front-of-store
- Open and close the store as needed
- Train and supervise any front counter staff
- Keep track of supplies and notify management when stock needs replenishing
Qualifications:
- Previous experience in retail or dry cleaning (preferred but not required)
- Strong attention to detail and organizational skills
- Friendly, professional demeanor with excellent customer service skills
- Ability to multitask and work independently
- Basic computer skills (POS systems experience a plus)
- Reliable and punctual
- Fluent in English (Spanish a plus)
Benefits:
- Competitive pay
- Employee discounts on dry cleaning
- one week paid vacation after one year at the company
- Stable schedule
- Friendly work environment
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $40,000 - $80,000