What are the responsibilities and job description for the Product Manager, Team Member position at CAVA?
At CAVA we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.
We Foster a Culture Built On Five Core Values
As Manager, Product Management – Team Member Experience at CAVA, you’ll take ownership of critical team member-facing product experiences that support our restaurant teams and operations. Reporting to the Sr Director, Restaurant Systems, you’ll partner closely with UX Design, Engineering, Operations, and Analytics to build thoughtful, intuitive, and tools that enable our teams to deliver great guest experiences every day.
You’ll lead product strategy and execution for one or more key areas of team member experience (e.g., in-restaurant systems, operation workflows)), balancing team member needs, business prioirities, and technical feasibility to deliver solutions that improve efficiency, usability and overall satisfaction.
Success At CAVA
At CAVA, Managers oversee daily execution for themselves and their team while supporting the growth and development of others. This role includes leading and mentoring product analysts and technicaol product owners while making operational decisions that keep work moving forward effectively We look for leaders who perate with agility, foster collaboration and inclusion, and consistently deliver results aligneed with team and company priorities.
What You’ll Do
As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
California applicants: Please visit our Notice at Collection and Privacy Policy to learn about our information practices in the job application and employment context.
Skills
product management
Jira
Confluence
We Foster a Culture Built On Five Core Values
- Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
- Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
- Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt.
- Passion for Positivity: We greet each day with warmth and possibility.
- Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.
As Manager, Product Management – Team Member Experience at CAVA, you’ll take ownership of critical team member-facing product experiences that support our restaurant teams and operations. Reporting to the Sr Director, Restaurant Systems, you’ll partner closely with UX Design, Engineering, Operations, and Analytics to build thoughtful, intuitive, and tools that enable our teams to deliver great guest experiences every day.
You’ll lead product strategy and execution for one or more key areas of team member experience (e.g., in-restaurant systems, operation workflows)), balancing team member needs, business prioirities, and technical feasibility to deliver solutions that improve efficiency, usability and overall satisfaction.
Success At CAVA
At CAVA, Managers oversee daily execution for themselves and their team while supporting the growth and development of others. This role includes leading and mentoring product analysts and technicaol product owners while making operational decisions that keep work moving forward effectively We look for leaders who perate with agility, foster collaboration and inclusion, and consistently deliver results aligneed with team and company priorities.
What You’ll Do
- Lead the end-to-end product lifecycle for key team member-facing product areas – ensuring solutions are defined, built, tested, and delivere with quality and impact.
- Translate insights from team members, operational data, and stakeholder input into clear product requirements and user stories.
- Partner cross-functionally with UX Design, Engineering, Operations and Analytics to define, cope and prioritize initiatives aligned to strategic goals.
- Drive agile processes including sprint planning, backlog grooming, and ongoing iteration in close collaboration with design and engineering partners.
- Define, track, and communicate key product metrics such as adoption, efficiency, usability, and team member satisfaction.
- Develop testing and experimentation approaches to validate solutions and continusously improve the team member experience.
- Collaborate with Operations leadership to ensure tools align with real-world workflows and support restaurant execution.
- Contribute to product rodmaps, intake processes, and ongoing refinement of development practices tto improve speed, clarity, and value delivery.
- Lead and support junior team members (e.g. product analysts, tehcncial product owners), providing guidance and helping to elevate team performance.
- Act as a strong advocate for CAVA’s team members, ensuring their needs are reflected in product decisions and experiences.
- Stay informed on industry trends, restaurant technology, and operator tooling to bring forward new ideas and improvements.
- 5 years of product management experience, ideally in restaurant, retail, hospitality, or internal/operational tools.
- Bachelor’s degree in Computer Science, Product Design, Technology, Business, or related field — or equivalent practical experience.
- Strong foundation in agile methodologies, product discovery, and delivering through iterative development.
- Experience building or supporting team member-facing tools (e.g., back-office processes, POS, or in-restaurant workflows).
- Deep appreciation for restaurant operations and the realities of frontline team member workflows.
- Proven ability to balance team member needs, operational constraints, and business priorities to drive practical, high-impact solutions.
- Strong cross-functional collaborator — able to work effectively with Engineering, UX, Operations, and Analytics.
- Clear and confident communicator who can align stakeholders, drive decisions, and navigate trade-offs.
- Experience with tools such as Jira, Confluence, and data/reporting platforms.
- Passion for improving the daily experience of restaurant teams and enabling them to do their best work.
- Ability to maintain stationary position to be able to operate a computer and other office equipment
- Must be able to identify, analyze and assess details
- For certain positions, must be able to occasionally move or transport items up to 50 pounds
- Ability to communicate with others and exchange information accurately and effectively
- Constantly positions self and move about to support ordinary restaurant or food production support or office operations, as applicable
- Ability to work in a constant state of alertness and in a safe manner
- Competitive salary, plus bonus and long-term incentives*
- Early Wage Access!
- Unlimited PTO, paid parental leave, plus paid opportunities to give back to the community
- Health, Dental, Vision, Telemedicine, Pet Insurance plus more!
- 401k enrollment with CAVA contribution
- Company-paid STD, LTD, Life and AD&D coverage for salaried positions*
- Free CAVA food
- Casual work environment
- The opportunity to be on the ground floor of a rapidly growing brand
- All exempt and non exempt employees are eligible for benefits. Benefits are effective the 1st of the month following 30 days of service and you have until the day before the effective date to enroll. A new hire can enroll in our benefit program by selecting a link that is emailed directly to the new hire at their personal email address once hired.
- Please note that visa sponsorship is not available.
- The posting range is an all cash range.
- Indicates qualifying eligible positions only
As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
California applicants: Please visit our Notice at Collection and Privacy Policy to learn about our information practices in the job application and employment context.
Skills
product management
Jira
Confluence