Cardiac Device Technician - Electrophysiology Division

Company Overview

Cardiology & Vascular Associates, P.C. is a leading cardiology practice dedicated to providing comprehensive cardiovascular care across multiple locations. Our team of highly trained physicians and technicians utilizes advanced diagnostic and therapeutic techniques to deliver exceptional patient outcomes in Michigan.

POSITION SUMMARY

The Cardiac Device Technician provides technical and clinical support for the monitoring and management of patients with implanted cardiac rhythm devices. This position works as part of the Electrophysiology team and assists with the evaluation, monitoring, documentation, and coordination of care for patients with implanted cardiac devices.

Cardiac devices may include pacemakers, implantable cardioverter-defibrillators (ICDs), implantable loop recorders (ILRs), and other applicable cardiac rhythm management devices.

The Cardiac Device Technician works under the direction and supervision of the Electrophysiology provider, or other appropriately clinical professional, consistent with applicable laws, regulations, physician orders, and organizational policies.

The position requires strong attention to detail, technical competency, accurate documentation, patient communication skills, and the ability to recognize and appropriately escalate abnormal or potentially urgent device findings.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Cardiac Device Monitoring

• Perform routine monitoring and technical evaluation of implanted cardiac devices according to established department protocols.
• Assist with in-office device interrogations and scheduled device checks.
• Review remote monitoring transmissions received through approved device monitoring platforms.
• Evaluate device data for programmed parameters, battery status, lead measurements, sensing, pacing, arrhythmia episodes, and other relevant information within the technician's authorized scope.
• Identify and appropriately escalate abnormal, significant, or potentially urgent findings.
• Monitor patients enrolled in remote cardiac device monitoring programs.
• Track missed, disconnected, or incomplete remote transmissions.
• Follow established procedures for contacting patients regarding remote monitoring issues.
• Assist with maintaining appropriate follow-up intervals for device patients.

2. Device Interrogation and Technical Support

• Operate manufacturer-specific device programmers and monitoring systems as trained and authorized.
• Perform device interrogations in accordance with physician orders and department protocols.
• Obtain and document appropriate device measurements and technical information.
• Assist qualified clinical staff with device programming and testing, when permitted by organizational policy and applicable scope-of-practice requirements.
• Recognize device alerts and communicate clinically significant findings to the appropriate provider or clinical team member.
• Maintain competency with cardiac device technology and manufacturer-specific equipment.
• Follow manufacturer recommendations and department protocols when performing technical procedures.

3. Remote Monitoring

• Review incoming remote monitoring transmissions according to established department protocols.
• Prioritize transmissions based on established clinical escalation criteria.
• Identify alerts requiring review by an EP provider, nurse, or other designated clinician.
• Document review and disposition of transmissions in the patient's electronic medical record.
• Communicate with patients regarding remote monitoring connectivity, equipment, and transmission requirements.
• Troubleshoot common remote monitoring connectivity issues.
• Coordinate replacement or troubleshooting of monitoring equipment when necessary.
• Maintain accurate records of remote monitoring enrollment and status.

4. Patient Communication

• Provide patients with clear instructions regarding cardiac device monitoring and follow-up.
• Explain routine device-monitoring procedures in understandable, patient-friendly language.
• Reinforce instructions provided by the EP clinical team.
• Contact patients regarding scheduled device checks, remote transmissions, equipment concerns, and follow-up requirements.
• Direct clinical questions outside the technician's scope to the appropriate licensed clinical professional.
• Escalate patient reports of concerning symptoms or device-related concerns according to department protocols.
• Maintain professionalism, confidentiality, and appropriate patient boundaries at all times.

5. Clinical Documentation

• Accurately document device interrogations, remote transmissions, technical findings, patient communications, and follow-up activities.
• Enter appropriate information into the electronic medical record and designated device-monitoring systems.
• Ensure documentation is completed timely and accurately.
• Maintain accurate patient device histories.
• Document abnormal findings and notification of the appropriate provider or clinical team member.
• Assist with maintaining complete device records for each patient.

6. Coordination of Patient Care

• Coordinate device follow-up appointments with the EP clinical team.
• Assist with scheduling routine device checks and other appropriate EP-related appointments.
• Coordinate with physicians, advanced practice providers, nurses, medical assistants, scheduling staff, and other departments as necessary.
• Assist with identifying patients who are overdue for device follow-up.
• Assist with coordination of device-related care following hospitalizations, procedures, or other clinical events when directed.
• Communicate relevant device information to the appropriate clinical team.

7. Direct Patient Care (as needed)

· Room patients.

· Manage and record vitals.

· Note medications in EMR.

8. Device Clinic Operations

• Maintain organized device clinic schedules and workflows.
• Assist with maintaining manufacturer-specific device supplies and equipment.
• Ensure device programmers and related equipment are available and maintained according to department procedures.
• Report malfunctioning equipment or technical issues promptly.
• Maintain current manufacturer software and equipment updates as directed.
• Participate in quality assurance activities related to device monitoring.
• Follow established policies for patient identification, device identification, documentation, and data security.

9. Emergency and Critical Finding Escalation

The Cardiac Device Technician must recognize findings that require immediate or timely clinical attention and follow the department's established escalation process.

Potential concerns may include:

• Significant arrhythmia episodes
• Ventricular tachycardia or ventricular fibrillation detections
• Multiple or inappropriate ICD therapies
• Significant changes in lead measurements
• Suspected lead malfunction
• Device battery or elective replacement indicators
• Loss of capture or sensing concerns
• Significant device alerts
• Device-related symptoms reported by the patient
• Syncope or near-syncope associated with device concerns
• Other findings identified by established EP protocols

The Cardiac Device Technician is responsible for promptly escalating findings according to department policy and is not expected to independently diagnose or manage clinical conditions outside the technician's authorized scope.

10. Administrative Responsibilities

• Maintain accurate tracking logs for device patients.
• Assist with maintaining device inventory and equipment records.
• Assist with manufacturer representative coordination when requested.
• Assist with medical record requests related to device information.
• Participate in department meetings and workflow improvement initiatives.
• Assist with development and maintenance of device clinic procedures.
• Maintain confidentiality of protected health information.
• Follow HIPAA and organizational privacy and security policies.
• Complete required departmental and organizational training.

11. Quality Assurance & Compliance

The Cardiac Device Technician is expected to:

• Follow all applicable federal, state, and organizational requirements.
• Follow physician orders and established EP department protocols.
• Follow manufacturer guidelines for device equipment and monitoring systems.
• Maintain required competencies and certifications.
• Participate in quality assurance and performance improvement activities.
• Report errors, safety concerns, equipment issues, and unusual occurrences promptly.
• Maintain accurate and timely documentation.
• Protect patient privacy and confidential information.
• Follow infection prevention and control procedures.
• Follow all organizational policies and procedures.

**Other duties as assigned.

REQUIRED KNOWLEDGE AND SKILLSThe successful candidate should demonstrate knowledge of:

• Basic cardiac anatomy and physiology
• Cardiac rhythm interpretation
• Cardiac arrhythmias
• Pacemaker function and device experience
• ICD function and device experience
• Implantable loop recorder technology and device experience
• Cardiac device terminology
• Device interrogation concepts
• Remote monitoring systems
• Basic ECG/EKG interpretation
• Electronic medical record systems
• HIPAA and patient confidentiality requirements

EDUCATION AND EXPERIENCE

Required Qualifications

• Associate degree or equivalent education in a cardiovascular, health sciences, biomedical, or related field required.
• Minimum of 1 year experience in cardiology, electrophysiology, telemetry, cardiac monitoring, or device clinic operations required.
• Experience with pacemakers, ICDs, and/or implantable loop recorders preferred.
• Experience with remote cardiac device monitoring platforms preferred.
• Experience with electronic medical records preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

The successful candidate should demonstrate:

• Knowledge of cardiac implantable electronic devices.
• Understanding of pacemaker and ICD functions.
• Ability to recognize device-related findings requiring escalation.

PHYSICAL REQUIREMENTS

The employee must be able to:

• Sit and/or stand for extended periods.
• Walk throughout the clinical environment.
• Frequently use a computer, keyboard, telephone, and other electronic equipment.
• Occasionally lift and move supplies and equipment consistent with the position's requirements.
• Maintain adequate visual and auditory ability to perform job duties.
• Work in a clinical environment with frequent interaction with patients and healthcare professionals.

WORK ENVIRONMENT

The Cardiac Device Technician primarily works in an outpatient electrophysiology/cardiology environment and may interact with patients, physicians, nurses, medical assistants, device representatives, and administrative staff.

The position may involve exposure to:

• Clinical examination areas
• Cardiac monitoring equipment
• Medical equipment
• Computer and telecommunications systems
• Patients with complex cardiac conditions
• Time-sensitive clinical information

PERFORMANCE EXPECTATIONS

Performance will be evaluated based on the employee's ability to:

• Accurately perform assigned device-monitoring responsibilities.
• Recognize and appropriately escalate abnormal findings.
• Complete documentation accurately and timely.
• Maintain appropriate patient follow-up.
• Demonstrate competency with cardiac device technology.
• Communicate effectively with patients and clinical staff.
• Follow EP department policies and procedures.
• Maintain patient confidentiality.
• Demonstrate reliability, professionalism, and teamwork.
• Maintain required technical knowledge and competency.

Reports To: Providers and Lead Device Technician

Supervisory Responsibilities: None

Pay: $28.00 - $32.00 per hour

Expected hours: 35.0 – 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Prescription drug insurance
• Vision insurance

Application Question(s):

• How many years of cardiology experience do you have?
• Do you have experience with any or all of these devices. Abbott, Medtronic, Boston Scientific and/or Biotronic?

Work Location: In person

Salary : $28 - $32