What are the responsibilities and job description for the Parts Specialist position at Catskills Equipment LLC?
Job Summary
We are seeking a dynamic and detail-oriented Parts Specialist to join our growing dealership. In this role, you will be the key point of contact for customers and technicians seeking parts and accessories. Your expertise will ensure efficient inventory management, accurate order processing, and exceptional customer service. You will play a vital role in supporting front counter sales, equipment maintenance, and repair operations by providing knowledgeable guidance on parts selection, troubleshooting equipment systems, and maintaining organized stock levels. If you thrive in a fast-paced environment and possess strong mechanical knowledge combined with excellent communication skills, this is the perfect opportunity to advance your career in equipment retail and service.
Responsibilities
- Assist customers in identifying and selecting the correct equipment parts and accessories using product knowledge and inventory management systems.
- Process sales transactions accurately using POS (Point of Sale) systems while handling cash, credit card payments, and cash handling procedures.
- Manage inventory control by stocking, organizing, and maintaining parts shelves; conduct regular stock audits; utilize CMMS (Computerized Maintenance Management System) for tracking parts.
- Build strong customer relationships through effective communication, product recommendations, and follow-up to ensure satisfaction.
- Maintain organized records of inventory levels, order history, and client interactions.
- Demonstrate excellent phone etiquette when communicating with clients or vendors; handle inquiries promptly and professionally.
Experience
- Previous dealership experience or retail sales background within an equipment environment is highly preferred.
- Strong mechanical knowledge of equipment parts, systems, and diagnostics.
- Proven ability to manage inventory effectively using CMMS or similar inventory management software.
- Experience with POS systems, cash handling, cashiering, and retail math to support sales operations.
- Familiarity with automotive repair processes, dealership operations, and customer relationship building is a plus.
- Excellent organizational skills combined with communication abilities to coordinate tasks efficiently in a fast-paced setting.
Join our team as a Parts Specialist where your expertise drives customer satisfaction, supports vehicle maintenance excellence, and contributes to our shared success!
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Health insurance
- Opportunities for advancement
- Paid time off
Work Location: In person
Salary : $20