Performing Arts Associate: Audience Development and Box Office

Job Summary

This position reports to the Director of Performing Arts.

The Catskill Mountain Foundation is seeking a motivated, ambitious, organized, outgoing, and dedicated individual with an interest in the performing arts to join our team.

Essential Duties and Responsibilities

Position will work with the Director of Performing Arts to oversee box office, audience outreach, and artist engagement/coordination and perform general administrative tasks which may include some marketing, as required.

Duties include:

• Run box office for all CMF performance events year-round (in coordination with other staff as support), answer all incoming box office communications, train and supervise box office staff and volunteers
• Collaborate with marketing to create new avenues for ticket sales and audience development
• Collaborate with education outreach to develop group sales and other opportunities
• Monitor, coordinate, and trouble shoot with OTS ticket service, create box office reports
• Work directly with the Director of Performing Arts on all programming administrative needs relating to core responsibilities
• Schedule and coordinate arrivals and departures of artists in residence (in coordination with other staff as support) for the multiple performance areas within CMF. Coordinate with tech team, maintenance, and housekeeping to ensure production set up is orderly and efficient
• Supervise and schedule piano moves and maintenance, oversee organization of all other performance equipment (other than tech)

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Cooperation
• Establishes and maintains effective relationships with staff, artists and audiences
• Active listener
• Offers assistance and support to co-workers
• Works cooperatively in group situations
• Adaptability
• Able to work around unexpected changes of circumstance or workload
• Modifies a planned course of action based on new circumstances
• Changes communication style to achieve the best results
• Functional Competencies (these are specific to the job family and may be technical in nature)
• Looks for ways to improve and promote audience development
• Demonstrates accuracy and thoroughness
• Team Orientation
• Fosters team cooperation
• Understands team roles and responsibilities
• Supports group problem solving

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

A 4-year undergraduate degree in arts administration or other art degrees is preferred, but not required. A background working at a performing arts center would be preferred but not required. A background in the performing arts would be helpful but not required. A strong desire to work with performing artists is required.

Language Skills

• Ability to read, analyze, and interpret common articles, contracts, and grant reports.
• Ability to address common inquiries or problems from artists, audiences, and the general public.
• Ability to work with the Director of Performing Arts to create information for the Director to present to top management, public groups, and/or boards of directors.

Mathematical Skills

• Ability to create spreadsheets and charts is required.
• Experience working with money is required.

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Office. Proficiency in Microsoft Excel is preferred. Experience with live performance ticketing software would be helpful, but can also be learned.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to:

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Climb or balance and stoop, kneel, crouch, or crawl
• The employee must frequently lift and/or move up to 25 pounds.
• Employee must have a car and be able to drive between venues and artists housing as well as to and from work. Public transportation is not available.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to:

• A great deal of walking, including up and down ramps and staircases;
• Tight, restricted areas
• The noise level in the work environment is usually moderate.
• During performances and other programs, the workplace may be noisy and crowded with audience members and performers.

Acknowledgement

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

The Catskill Mountain Foundation is an equal opportunity employer and affords equal employment opportunity to all applicants regardless of race, color, religion, gender, creed, national origin, age, disability, sexual orientation, veteran status or any other legally protected classification under local, state or federal laws.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification or position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Pay: $ $20.00 per hour

Expected hours: No less than 24.0 per week

Work Location: In person

Salary : $20