Database Administrator

Catholic Social Services is recruiting for an early or mid-career professional to support our data collection, analysis and reporting needs. A Database Administrator at Catholic Social Services (CSS) helps to oversee client-level data from CSS’ programs. This position will work with agency staff to develop, maintain, and train workable data entry procedures, enter client data, and monitor and improve data quality. This position will be a key player in internal reporting for CSS’ programs and will help analyze & report data to agency communication and leadership teams. The purpose of this position is to support data-driven agency messaging and data-driven program monitoring.

You will be part of a team of four or more staff members engaged in our data collection and support unit. You will work directly with a portion of CSS’ program heads to support their client data collection, storage and reporting needs. Together with our program leadership and your data support team, you will help develop responsive strategies to collect information for new projects or new community needs. Monitor and support data completeness and accuracy, and work to understand how the program is achieving or not achieving goals that indicate progress towards a thriving community and thriving clients. 

CSS is a Catholic human and social services agency and behavioral health care provider that welcomes people of all faiths through its programs and employment. We provide help for our Alaskan neighbors through a variety of supportive service programs, including emergency shelter, food stability, housing, case management, and refugee assistance. CSS empowers individuals and families on their path to permanent stability, creating thriving communities for all. Located in Anchorage, Alaska, CSS is a nationally accredited organization through the Council on Accreditation (COA), which recognizes that CSS provides high quality services that meet best practice standards in the social service field. 

Mission: To promote the physical, spiritual and mental welfare of persons in need in the community. This mission is achieved by:

• Offering charitable assistance to those in need, especially persons who are poor
• Developing and conducting programs to strengthen and support families and the dignity of the human spirit
• Administering the Corporal Works of Mercy and Gospel of Jesus Christ as defined by the magisterium of the Roman Catholic Church and envisioned by the traditional concepts of Catholic Social Teaching and Action through the laity
• And advocating for social justice for the common good of all

The CSS Data Team provides technical and administrative support and expertise for client-focused CSS programs. While Data Team members will not work directly with CSS clients, the team works closely with those providing direct care to the most vulnerable members of our community. The CSS Data Team seeks to make the administrative burden of operating programs lighter for program staff through building supportive relationships and technical expertise. Team members support a specific portfolio of CSS programs. Workloads include a mix of data entry, report development and presentation, training of direct care staff, and trouble shooting. 

An ideal candidate for this position would be a logical thinker and problem solver, could work independently, and can manage deadlines.   Possess a customer-service oriented and curious mindset with the ability to communicate with a diverse audience in a professional and supportive manner, this includes communicating data collection strategies and other technical information to a non-technical audience. 

Skills:

• Ability to apply external criteria (e.g. funder mandated data standards) to data collection, reporting and monitoring work. 
• Knowledge of grant or project reporting
• Ability to provide basic data analysis, data reporting, and data description. 
• Proficiency with Microsoft software like the MS office suite (required) familiarity with more advanced data analysis, process automation or business intelligence software is a huge plus but not required for this position
• A can-do attitude, with attention towards positive working relationships and results 
• Committed to the success of a human services agency in Anchorage with a statewide footprint 

Database administration for CSS-specific databases (duties include - managing database access, troubleshooting, archiving data, managing data standards.)

Support data entry & reporting from relevant external databases (ex: AKHMIS, AKAIMS, Apricot, ETO, etc.).

Help to develop and support internal reporting plan & schedule.

Help with monthly, quarterly, and annual planned reporting for all programs.

Help to maintain and monitor data quality in all program databases.

Assist in timed data entry and data delivery task when necessary.

Assist in training agency staff when needed.

Other duties as assigned.

Minimum Education Requirement: Bachelor’s degree in computer science, economics, statistics, math, public health, social work, or another related field.  Four (4) years of experience may be substituted for the required education. 

Minimum Experience Requirement: Two (2) years working in data management or a data-related field. Experience with data manipulation, collection, analysis, or computer programming preferred. 

A relevant combination of education and experience may be considered. 

Work is performed in a standard indoor office environment. Occasional lifting of up to 25 pounds. Frequently sitting or standing at a desk for several hours at a time. 

Travel out of Alaska is rare. Occasional travel within Anchorage is required. This position may be required to visit other program locations.

Location: 4600 Debarr Road, Anchorage, AK