Patient Access Specialist Patient Registration KMH

Facility: Kenmore Mercy Hospital

Shift: Shift 2

Status: Part Time w/Benefits FTE: 0.800000

Bargaining Unit: CWA Local 1133

Exempt from Overtime: Exempt: No

Work Schedule: Evenings with Weekend and Holiday Rotation

Hours: Shift is 3:00pm-11:00pm with alternating weekends and rotating holidays.

Summary:

The Patient Access Specialist is the front line Hospital System liaison with customers, i.e.; patients, physicians, other hospital departments and offsite facilities and registers patients for all in and out patient services. The Patient Access Specialist is responsible to provide access for patients to the Hospital System while ensuring the Hospital or offsite Facilities fulfill its registration, business and administrative requirements related to each patient encounter.

Responsibilities:

EDUCATION

• High School Graduate/or Equivalent

EXPERIENCE

• Minimum 1 year hospital registration or medical office experience required
• Previous experience or knowledge of Medical Terminology preferred

KNOWLEDGE, SKILL, ABILITY

• Must possess general office skills, including but not limited to computer/keyboarding, fax machines and typing at least 30 wpm and/or demonstrated computer proficiency
• Knowledge of Microsoft office, Word Perfect, Excel preferred
• Must Posses excellent/effective communication/interpersonal skills
• Organizational skills, attention to detail and follow through a must
• Has the ability to maintain composure when interacting with a wide variety of customers and situations
• Highly motivated and willing to contribute skills and ideas for the overall improvement of the department
• Must be flexible and effective in a fast paced/changing healthcare environment