Program Coordinator III, Housing Services (Tucson)

Catholic Community Services of Southern Arizona, Inc. (CCS) is thriving! For 90 years, CCS has focused its mission to strengthen families, support communities, provide compassionate services, and deliver excellence. Providing Help. Creating Hope. Serving All.

We credit our continued success to our valuable employees! If you want to make a difference, help people, and serve your community, we want YOU to join our team! For more information visit our website at: www.ccs-soaz.org.

OVERVIEW

Provides administrative and programmatic oversight and support to ensure the effective day-to-day operations of assigned programs in Southern Arizona. Assists with and oversees coordination of services, maintaining program documentation, tracking required data, and supporting compliance with agency policies and contract requirements. Works closely with program staff and support departments to provide support with scheduling, reporting, billing documentation, and general program organization. Facilitates communication between team members and ensures timely follow-up on program needs. This position requires managing multiple tasks in a fast-paced environment while maintaining professionalism and attention to detail. Performs other duties as assigned.

ESSENTIAL FUNCTIONS

• Ensures program compliance with applicable Federal, State, and local funding requirements by maintaining documentation and supporting reporting processes.
• Responsible for coordinating all Housing and Urban Development (HUD) Continuum of Care (CoC) activities on behalf of organization in all service locations.
• Serves as Homeless Management Information System (HMIS) Administrator for organization in all service locations.
• Gathers information for and submits grant applications and funding reports.
• Monitors implementation of established program goals and agency initiatives.
• Oversees preparation and distribution of program materials and informational resources for clients and community partners.
• Acts as a point of contact for program inquiries and communicates with partner agencies and internal departments.
• Maintains and organizes program policies, procedures, and operational documents.
• Tracks program statistics, client records, and required data tracking systems; prepares routine reports for review by senior leadership, funders, and other entities.
• Supports coordination of agreements and service arrangements with outside agencies.
• Independently coordinates, facilitates, and participates in meetings with program staff and community partners; prepares meeting notes for community partners and follows up on required action items.
• Point-of-contact for tracking program expenditures and monitoring budgets to ensure appropriate documentation and alignment with approved spending.
• Guides quality improvement activities by collecting data, monitoring service delivery processes, and reporting concerns to supervisors.
• Provides coordination support to program staff and provides onboarding and training logistics.
• May drive personal or company vehicle on company business.
• Performs other duties as assigned.

MINIMUM REQUIREMENTS

Suitable work experience may be considered as transferable skills in order to meet minimum requirements of the position and will be considered by the Executive Director of Human Resources.

• Associate's Degree in social services, behavioral health, business administration, public administration, or a related field required
• 5 years of experience in utilizing the HMIS
• 2 years of experience in grant management, specifically related to housing – HUD CoC and/or Emergency Solutions Grant (ESG)
• Experience with data entry, reporting, or maintaining program documentation
• Basic knowledge of program operations and administrative support functions; ability to maintain accurate records and prepare routine reports
• Strong organizational skills with the ability to manage multiple tasks and deadlines
• Effective written and verbal communication skills
• Ability to work collaboratively with staff, community partners, and stakeholders
• Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn electronic health record or data tracking systems
• Ability to maintain confidentiality and exercise professional judgment

PHYSICAL AND MENTAL REQUIREMENTS

• Work is completed primarily indoors in an office environment with frequent community, referral source, and client interactions
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer
• Requires constant experience with competing priorities in an occasionally high-stress environment
• Will require occasional travel between sites or to community meetings

REGULATORY

• Must be at least 18 years of age
• Valid driver license, proof of insurance, and 39-month motor vehicle report
• Ability to obtain and maintain Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid)
• Pass pre-employment drug screen (incudes marijuana, regardless of recreational use laws) (employer paid)

DESIRED QUALIFICATIONS

• Bachelor's Degree in social services, behavioral health, business administration, public administration, or a related field
• Experience working with diverse or underserved populations
• Bilingual in English and Spanish, verbal and written

The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all work requirements that may be inherent in the job.

We are an Affirmative Action Equal Opportunity Employer for all individuals. All qualified applicants are encouraged to apply.