Community Engagement Coordinator

CATHOLIC CHARITIES TERRE HAUTE

JOB DESCRIPTION

Community Engagement Coordinator

I. IDENTIFYING INFORMATION

Position Title: Community Engagement Coordinator

Location: Catholic Charities Terre Haute, Terre Haute, IN

Status: Full Time-Remote & In-person

FLSA: Non-Exempt

Reports to: Assistant Agency Director

Supervises: 0

OUR VALUES

• Justice: We serve impartially, with dignity, mercy and compassion.

• Respect: We value and honor others by treating all the way we would like to be treated.

• Action: We commit to meeting the needs of our community by learning from our neighbors and partners, so we can serve to the best of our ability.

• Self-determination: We use our God-given talents and abilities to overcome challenges to better serve the community.

• Personal Growth: We commit to continual transformation through a lifelong process of spiritual and professional development.

• Stewardship: We honor and support the mission of Catholic Charities, serving others in the way God wants us to serve.

• Diversity: Guided by the Holy Spirit and with intention, we welcome and serve all regardless of diversity of thought, religion, ethnicity, race, sex, age, ability and socioeconomic background.

II. PRIMARY FUNCTIONS

The Community Engagement Coordinator plays a vital role in supporting all areas of the Development Department by overseeing and coordinating community engagement activities, volunteer programs, and fundraising events. This position collaborates with internal departments, individuals, local businesses, and community groups to strengthen Catholic Charities Terre Haute’s outreach efforts. Key responsibilities include managing volunteer and community service worker (CSW) programs, maintaining a strong online presence, cultivating partnerships, and coordinating awareness initiatives.

This role is also responsible for executing objectives of the organization’s 3-year strategic plan as they relate to expanding volunteer engagement, building a sustainable pipeline of volunteers, and increasing meaningful volunteer opportunities within Catholic Charities’ programs and events.

III. POSITION CONTENT

A. ESSENTIAL FUNCTIONS

Volunteer & Community Service Worker Coordination

· Oversee all aspects of volunteer and CSW programs, ensuring applicants complete required training, background checks and documentation.

· Track and report volunteer and CSW hours, coordinating with program directors to compile a monthly report for Directors' meetings.

· Review and improve the volunteer application and onboarding process to enhance accessibility and clarity.

· Develop a structured training program to educate volunteers and CSWs about Catholic Charities and provide role-specific instructions before their first day.

· Engage and recruit volunteers for specific needs, including major events such as the Duck Regatta, Quick Quack, and Soup Bowl Benefit.

· Collaborate with local businesses to coordinate employee volunteer initiatives.

· Develop and implement strategies to expand the volunteer pipeline, aligning with Catholic Charities’ 3-year strategic plan.

· Work with program directors to identify new and meaningful volunteer opportunities that support program sustainability and impact.

Community Engagement & Outreach

· Cultivate and maintain community partnerships to support fundraising efforts, peer-to-peer campaigns, third-party events and food or product drives.

· Coordinate speaking engagements and outreach opportunities to promote Catholic Charities’ mission and programs.

· Plan and execute community awareness events, ensuring strong engagement and participation.

· Identify and develop partnerships with community organizations, businesses, and educational institutions to grow volunteer participation in alignment with strategic goals.

Marketing & Communications

· Manage and enhance the organization’s social media presence, ensuring timely, relevant, and engaging content aligned with campaign messages.

· Design and develop graphics, written content and promotional materials for social media, newsletters, appeals, and other marketing needs.

· Work collaboratively with Development and program staff to create content for digital materials, printed publications, videos and infographics.

· Maintain and update website content to ensure accuracy and engagement.

· Document and share stories, photos and impact reports from community outreach, corporate partnerships and events to support sponsorship recognition and marketing initiatives.

General Responsibilities

· Adhere to organizational policies and procedures, working as an integral member of the Development team.

· Provide support for fundraising events and initiatives as needed.

· Perform other duties to ensure the efficient functioning of the organization.

IV. POSITION SPECIFICATIONS/REQUIREMENTS

A. SKILLS, KNOWLEDGE, AND/OR ABILITIES

Ø Good organization and planning skills

Ø Advanced proficiency in Canva and Microsoft Office Suite including Word and Outlook

Ø Demonstrated ability to write and edit business documents and success stories with proofreading skills, attention to detail and appropriate Organization language.

Ø Ability to organize and manage workload to meet deadlines

Ø Good interpersonal skills

Ø Strong self-motivator, exercises good judgment, and ability to work as a team member.

Ø Ability to handle multiple projects and priorities simultaneously

Ø Must be able to work occasional evenings and weekends

Ø Willingness to foster the Church’s mission

B. EDUCATION, TRAINING, AND/OR EXPERIENCE

Ø Bachelor’s degree or working toward degree in a related field (Communication/Marketing/Creative Writing/Graphic Design preferred)

Ø 2 years’ work experience in a Marketing/Communications position preferred

Ø Previous work experience with fundraising and non-profit organizations preferred

Ø Previous experience using Google Analytics preferred

Ø Must be able to understand and to comply with the Archdiocese of Indianapolis Code of Conduct

Ø Must be able to successfully complete the Archdiocese of Indianapolis Child Safety Training

Ø Background screening required

Ø Valid driver’s license required

V. WORKING ENVIRONMENT

Ø Environment- Remote position, requiring immediate access to local events, meetings, etc. and flexibility to meet at our offices during normal business hours as requested.

Ø Physical demands, as applies: walking, standing, sitting regularly

Ø Shift requirements: Primarily days, with occasional evenings, weekends and holidays

Ø Must be able to read email and other related tools related to the role

Ø Must be able to process and maintain large volumes of documentation

Ø Must be able to communicate extensively and effectively with staff and community partners via telephone, 1:1 conversations, face-to-face, public presentations and written correspondence

Ø Requires extensive use of keyboards and other administrative equipment

Ø Ability to travel to and work as needed in the office located in Terre Haute, Indiana is required

The physical demands and work environment characteristics described above are representative of the physical capabilities and the working conditions involved in performing the essential functions of this position. Reasonable accommodations may be made if needed to enable individuals to perform the essential functions.

Date of job description: March 28, 2025

Job Type: Part-time

Pay: $15.00 - $19.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• 403(b)
• 403(b) matching
• Employee assistance program
• Flexible schedule
• Paid time off

Schedule:

• Evenings as needed
• Monday to Friday
• Weekends as needed

Work Location: Hybrid remote in Terre Haute, IN 47807

Salary : $15 - $19