Thrift Store Assistant

DEFINITION:

Under general supervision of the Operations Manager, the Thrift Store Assistant works in conjunction with the Thrift Store Lead in assisting in the management, organization, and supervision of all aspects of a very active Thrift Store and Sorting Room. The Thrift Store Assistant must demonstrate excellent organization and communication skills and be able to work with clientele in a respectful and dignified manner, and performs related work as required by the Operations Manager, Thrift Store Lead, and the Executive Director.

DISTINGUISHING CHARACTERISTICS:

The Catholic Charities Diocese of Fresno (CCDOF) is a community benefit organization serving families living within the Diocese of Fresno who are in need of food, clothing, housing, and other related support services. The Thrift Store Assistant is one of several organizational divisions and units within the CCDOF agency, and is responsible for assisting in overseeing all merchandise, preparing the daily cash close and opening/closing duties.

SAMPLES OF DUTIES:

The information listed below is meant to serve as samples of job duties and responsibilities for this position. This list is neither inclusive nor exclusive, but indicative of several typical duties performed. Consequently, this information does not necessarily reflect Essential Functions pursuant to the Americans with Disabilities Act.

• Assist in supervision of all volunteers/ staff and managing all donations coming in to CCDOF in conjunction with the Thrift Store Lead.
• Timeliness of donations going onto the selling floor, organization, and upkeep of the Sorting Room.
• Coordination of discards to textile and good vendors
• Work with the Thrift Store Lead to coordinate all donations coming in to determine their salability in the Thrift Store.
• Set aside and coordinate rags (non-sellable clothing) with textile vendors
• Pricing of items to be displayed in the thrift store
• Ensure timeliness of merchandise out on to the selling floor.
• Be organized and able to delegate tasks to volunteers, if needed.
• Maintain the sorting and selling areas.
• Work with Thrift Store Lead in coordination of incoming volunteers and HopeWorks staff in their training and development, in the Thrift Store.
• Service all customers with dignity and respect.
• Set up cash register for the day’s business by following proper accounting procedures.
• Knowledge and mastery of working a cash register and accurately handing money and correctly closing out daily sales.
• Must possess excellent math skills.
• Assist in overseeing and monitoring the clothing referral and household goods referrals.
• Assist in Overseeing all volunteers and staff assigned to the Thrift Store and Sorting Room. This includes working with the Volunteer Coordinator to maintain volunteer staffing goals.
• Additional duties as assigned.

SKILLS, KNOWLEDGE, AND ABILITIES:

• Provide leadership, direction, and development for all staff and volunteers to ensure that the highest standards are met.
• Build excellent working relationships among all departments at Catholic Charities.
• Motivate and set goals for volunteers and provide feedback
• Implement the mission, vision, and values of Catholic Charities by setting the standard for customer service in both departments.
• Consistently deliver high quality services that aligned with the agency’s mission and values.
• Develop and recommend new organizational ideas for the Thrift Store and Sorting Room.
• Work closely with the Thrift Store Lead on all daily activity.
• Basic arithmetic, i.e. discounts, interest and percentages.
• Microsoft Office Suite including Word, Excel, Outlook etc.

MINIMUM QUALIFICATIONS:

• High School Graduate or GED
• Previous work experience in a retail environment and/or non-profit program is highly desirable. Previous in a thrift store setting a plus. A minimum if two years retail management experience required. Experience must show general knowledge and mastery of cash register operations, visual merchandise displays, customer service skills, and ability to delegate and supervise.
• Possession of a valid California Class “C” Driver License.
• It is preferred that applicants be bilingual proficient in Spanish and English.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

The physical demands described below are a sample of physical demands that must be met by an incumbent to successfully perform the job duties and responsibilities associated with this position. Reasonable accommodation pursuant to the Americans with Disabilities Act may be made to enable an incumbent with disabilities to perform their job duties and responsibilities.

• While performing the job duties and responsibilities of this position, an employee is regularly required to work indoors in a thrift store, sorting area setting and frequently work outdoors in seasonal weather conditions; is required to speak on a one-on-one basis with members of the public, volunteers and donors. Employee is also required to stand, walk, and extended periods, consistent with a typical thrift store and sorting area. Furthermore, employees are expected to operate a variety of business office equipment including personal computers, laptop computers, printers, photocopy equipment, telephones. In addition, employees will be required to lift and/or move items weighing up to 40 pounds occasionally may be required to lift items up to 10 pounds to a height of up to 6 feet.
• Specific vision abilities required by this position include depth perception, color vision, and ability to adjust focus.

CATEGORY OF RISK TO BLOOD AND BODILY FLUIDS:

1

High

2

Occasional

3 X

Low

NOTE:

THE EXECUTIVE DIRECTOR RESERVES THE RIGHT TO CHANGE, MODIFY, OR AMEND THIS SPECFICATION/JOB DESCRIPTION AS HE/SHE DEEMS NECESSARY. THERERFORE, THIS DOCUMENT DOES NOT CONSTITUTE AN EMPLOYMENT AGREEMENT/CONTRACT NOR DOES IT CHANGE, MODIFY, OR AMEND THE “AT-WILL” POLICY OF THE CCDOF.

THE JOB DUTIES AND RESPONSIBILITIES LISTED IN THIS SPECIFICATION/JOB DESCRIPTION WILL BE REVIEWED WITH THE INCUMBENT AT THE TIME OF APPOINTMENT AND DURING EACH PERFORMANCE APPRAISAL.

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $20